<img src="https://www.complaintsboard.com/images/business/45h/128139/kayakcom.png" alt="Kayak.com – An awful customer support experience”> AWFUL. We were planning a trip to Napa and booked our hotel through Kayak.com. HOWEVER, when we arrived, it turned out that the hotel had been mapped incorrectly in their system. It turns out that the hotel was over an hour away! At first, Kayak.com did […]
