Most helpful review
This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
New Reviewer
Aug 29, 2022
Giselle P Mlq of Preston, United Kingdom
Unprofessional and Unacceptable fraud
1.5
Update by user Aug 29, 2022
I have just received an unprofessional email from the company and one that lacks integrity and transparency stating they have closed my account after 3 days because it doesnot meet their membership eligibility but they cannot refund my money ie 3 months of membership….
View full review
Comment
Helpful
1
Not helpful
1
Report
ID
#3900376
Review #3900376 is a subjective opinion of poster.
Location
Blewbury, England
Cons
Zero after sales customer services
Lack of professionalism
No email or phone number to raise complaints
Loss
$260
Preferred solution
Full refund
Share
Share
Tweet
Advertisements
This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Nov 17, 2022
karen h Gpx
Membership
Hi, I just discovered I have been charged month since 2018 and I don’t not recall signing up for or using your services. Pls contact me asap. Thank you
Comment
Helpful
0
Not helpful
0
Report
ID
#4152131
Review #4152131 is a subjective opinion of poster.
Location
Baltimore, Maryland
Share
Share
Tweet
This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Nov 17, 2022
Lois L Zoy
Report a caregiver
She did not show up 3 times! Mersadees Curlin She claimed a flat tire which took 4 hours to fix. She planned another appointment when she was supposed to be with me. The third day she did not show up at all!
User’s recommendation: Take her off your list.
Comment
Helpful
0
Not helpful
0
Report
ID
#4152108
Review #4152108 is a subjective opinion of poster.
Pros
Trying to find someone now
Cons
Mersadees curlin
Preferred solution
Price reduction
Share
Share
Tweet
Advertisements
This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Nov 17, 2022
Natalia B Vjn
They charged my card again
1.0
After I cancel my membership over the phone, it was impossible to cancel on line, they charged my card again!
User’s recommendation: I don’t recommend their service, very limited amount of caregivers, and all of them unavailable, on top care.com keep charging your credit card after the cancelation.
Comment
Helpful
0
Not helpful
0
Report
ID
#4150630
Review #4150630 is a subjective opinion of poster.
Cons
Not too many caregivers available
Your card charge after cancalation
Preferred solution
Full refund
Share
Share
Tweet
Nov 16, 2022
PissedConsumer4149423 of San Jose, CA
I want to log in the App
I am not able to complete my application. The error message keeps coming up, making it difficult to complete.
User’s recommendation: Do not recommend.
Comment
Helpful
0
Not helpful
0
Report
ID
#4149423
Review #4149423 is a subjective opinion of poster.
Location
San Jose, California
Share
Share
Tweet
This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
New Reviewer
Nov 15, 2022
Carol B Dhf
Questions about first time use of pet sitter for cat.
I do not have a complaint. I would like to speak with a real time person about cat sitter services. I would like to use your service but wish to speak with a representative first.
Comment
Helpful
0
Not helpful
0
Report
ID
#4146945
Review #4146945 is a subjective opinion of poster.
Share
Share
Tweet
This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Nov 13, 2022
Rosemarie A Zys
Why is my card on file with you for a scheduled payment I need an option as to how to cancel my account
3.9
I need to cancel my payment with you for future I dont need this service it was a 1 time payment why is there a schedule upcoming payment showing on my bank info
Comment
Helpful
0
Not helpful
0
Report
ID
#4141732
Review #4141732 is a subjective opinion of poster.
Preferred solution
To cancel an upcoming payment scheduled on the 11/16/22
Share
Share
Tweet
Nov 13, 2022
Tamatha K
Background check problems typo. Error
1.0
I have been with care.com for some time now a employer requested a background check. There was a typo. Error with the last digit of my drivers license number, which could be easily fixed if somebody would answer the phone with care.com. I talk to the company that you…
View full review
Comment
Helpful
0
Not helpful
0
Report
ID
#4141575
Review #4141575 is a subjective opinion of poster.
Cons
Lack of communication
Loss
$500
Preferred solution
Full refund
Share
Share
Tweet
Nov 07, 2022
PissedConsumer4130409 of Sunnyvale, CA
You emailed me and asked for one
I never spoke with anyone from Care.com. I wound up with some technical people after paying my one dollar to be able to talk with someone. And at that point, I just asked to have the dollar reimbursed. I was very disappointed and frustrated because I really need to get in touch with someone that could help me. I was having a meltdown. I was under the impression that I could speak with someone that could help me with my mom and dad, but I had no luck.
Comment
Helpful
0
Not helpful
0
Report
ID
#4130409
Review #4130409 is a subjective opinion of poster.
Location
Sunnyvale, California
Share
Share
Tweet
Companies Similar to Care Com
Sittercity
1.5
270 Reviews
รขยยThis took place yesterday morning. I haven’t received a check. We also communicated via text message. Is…รขยย
Ola Cabs
1.6
26627 Reviews
รขยยI am so much disappointed for OLA service, I have troubled with your team more then 15 days but my issue…รขยย
UrbanSitter
1.0
11 Reviews
รขยยI am unable to use the services until I contact this site to find out why. It no biggie. I just want to…รขยย
ABCya
1.6
91 Reviews
รขยยGrandchild does not use it anymore. She is now 10 and not interested anymore. Please cancel my…รขยย
See more Kids Businesses รขยยบ
This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Nov 07, 2022
Nathanny N
Haven’t answered
1.0
I’ve tried last year communication with Care.com (unsuccessful). Tried again a couple of weeks ago and again no one answer. I’ve tried through Messenger, email multiple times, Facebook page but no one seems to care. They are a great company if you have a membership but the lack of assistance with customer care is 0 star
Comment
Helpful
0
Not helpful
0
Report
ID
#4130010
Review #4130010 is a subjective opinion of poster.
Pros
Find job easily
Cons
Customer service does not exist
Preferred solution
I would like to reopen my account. I was a member many years ago and closed my account. I can’t use the same email I used to so I can’t restore my account neither use my SSN to open a new one.
Share
Share
Tweet
Nov 07, 2022
PissedConsumer4129770 of Saratoga, CA
No response from company after several attempts through different mediums
1.0
I cannot access my account. Cannot reset password. Cannot open new account. One hand I cannot access my existing account, other hand my email is invalid. No resolve.
User’s recommendation: Avoid if possible.
Comment
Helpful
0
Not helpful
0
Report
ID
#4129770
Review #4129770 is a subjective opinion of poster.
Location
Saratoga, California
Share
Share
Tweet
This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Nov 07, 2022
Hannah K Gki
NOT HAPPY
1.0
So you guys just charged my card for $43 which was unauthorized and I cant even access my account I need somebody to get a hold of me ASAP before I get a lawyer and sue you!!!
Comment
Helpful
0
Not helpful
0
Report
ID
#4129375
Review #4129375 is a subjective opinion of poster.
Location
Utica, New York
Share
Share
Tweet
Nov 07, 2022
Andre S Mrf
Error payment
1.0
Worsted experience ever we are bring charged and the website been down we called for weeks and still no call back
Comment
Helpful
0
Not helpful
0
Report
ID
#4129170
Review #4129170 is a subjective opinion of poster.
Location
Columbus, Ohio
Share
Share
Tweet
Nov 06, 2022
PissedConsumer4127621 of Dunellen, NJ
Can’t login into account
2.1
I can’t log in and I paid 26 dollars for a background check. And I’m not able to get into my account
Comment
Helpful
0
Not helpful
0
Report
ID
#4127621
Review #4127621 is a subjective opinion of poster.
Location
Dunellen, New Jersey
Share
Share
Tweet
Nov 06, 2022
PissedConsumer4126545 of Corpus Christi, TX
Account
1.0
Today I signed on to your account once and then it takes me back to paying for the background check gain. I have been cleared already with the first one. I want to check my messages and apply to jobs but it wont let me sign on without paying for a Second background check. There is no way to contact you and get. Response.
User’s recommendation: Avoid at all cost.
Comment
Helpful
0
Not helpful
0
Report
ID
#4126545
Review #4126545 is a subjective opinion of poster.
Location
Corpus Christi, Texas
Share
Share
Tweet
Nov 04, 2022
Katherine S Sfq
Fraudulent Experience
1.0
My account was closed for fraud and I cannot open another account even though it’s been proven to have been a hacked account
User’s recommendation: Don’t recommend.
Comment
Helpful
0
Not helpful
0
Report
ID
#4123508
Review #4123508 is a subjective opinion of poster.
Cons
No customer service at all – unprofessional -do not care
Loss
$40
Preferred solution
My issue resolved and a new account open
Share
Share
Tweet
Why Trust Reviews on PissedConsumer?
Professional auto and live moderation
100% user-generated content
Equal opportunity and protection
Zero tolerance for fake reviews
Verified content
For more information read
Blog article
Prev
1
2
3
4
5
…
70
Next
Found At: 1.1K Care Com Reviews | care.com