4.4K Hulu Reviews | hulu.com

Most helpful review

Jan 31, 2016

PissedConsumer781344 of Lancaster, PA

Hulu freezes after commercials

It’s bad enough that Hulu makes me watch the same commercials during every break of every show, but now the app freezes after each commercial break. I have to turn off the TV, turn it back on, restart Hulu, restart the show, and re-watch the commercials. Then maybe I…

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Nov 03, 2022

PissedConsumer2273213

#2273213

The same thing happens on one of our tvs

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#781344

Review #781344 is a subjective opinion of poster.

Reason of review

Bad quality

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Nov 19, 2022

Daniyah Idt

Tv outage

Tv outage and this happens frequently. Patience is wearing thin. Please get your tech support team to figure this out.

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ID

#4156960

Review #4156960 is a subjective opinion of poster.

Location

Charlotte, North Carolina

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Nov 19, 2022

PissedConsumer4156777 of Troy, OH

Customer service

3.7

Called to upgrade to disney/hulu/espn… customer service couldn’t help after I repeatedly told them I was locked out of my account.

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#4156777

Review #4156777 is a subjective opinion of poster.

Location

Troy, Ohio

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Nov 19, 2022

Susan D Tsp

No Hulu

1.0

I could not get Hulu to play on my tv, so I signed in to the app to see if there was an outage. I had to activate my account which I’ve had for 6 months, but I still didn’t have local channels for college football. I called customer service, I gave the woman my email…

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#4156756

Review #4156756 is a subjective opinion of poster.

Location

Atlanta, Georgia

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Nov 19, 2022

PissedConsumer4156747 of Compton, CA

Cancel the subscription and I need to get the refund what you’re charging me and I don’t automatic to charge

1.0

I Never authorize you to charge me every month thank you please please refund my charges you did on my bank account. Thank you. I dont get the refund 48 hours I am I going Fila dispute with my bank of is possible give me a call and let me know of your actions My telephone numbers is 818-500-**** Henry Nahidi

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#4156747

Review #4156747 is a subjective opinion of poster.

Location

Compton, California

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Nov 19, 2022

Hersel Ram

Service doesn’t work. I get the death wheel. Can’t reach representative

1.0

No way to get a call back so have to wait endlessly. I pressed 3 for technical assistance but nothing happened.

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#4156740

Review #4156740 is a subjective opinion of poster.

Preferred solution

I want my subscription to work and for Hulu to improve its customer service line

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Nov 19, 2022

Stephanie M Guy

Activate my account

I purchased the bundle with Disney+, ESPN and hulu. But I can’t activate my hulu account!?!? On the phone now but not getting an answer. Any ideas or is it just a problem with hulu. I had no problems with disney+ or espn.

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#4156593

Review #4156593 is a subjective opinion of poster.

Location

Manlius, New York

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Nov 19, 2022

PissedConsumer4156570 of Chicago, IL

Cannot access my account or downstream

3.9

New TV, new Internet, and just couldnt get it to work to downstream game personnel was very good and courteous and fix the problem thank you

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#4156570

Review #4156570 is a subjective opinion of poster.

Location

Chicago, Illinois

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Nov 19, 2022

Jamone Exb

Can’t get into account

I can’t even get anybody to answer the phone at customer service without taking a silly silly survey? They took the money out of my Hulu account. I paid it so I don’t know what the hell’s going on with this company. You can’t even get through to customer service without taking the survey and that’s just not right. I’m getting my lawyer involved in this cuz I’m sick of it

User’s recommendation: Do.

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#4156479

Review #4156479 is a subjective opinion of poster.

Location

Philadelphia, Pennsylvania

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Nov 19, 2022

Alexander S Kay

Waiting to get answers

Trying to play the FSU vs Louisiana college football game via the ESPN app. I click on the game and go to Hulu as the tv provider. I sign in to Hulu and I get a message saying your Hulu subscription doesnt include access to this app. How can this be resolved?

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ID

#4156388

Review #4156388 is a subjective opinion of poster.

Preferred solution

Access to watching the FSU vs Louisiana college football game right now and I will be happy

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Nov 19, 2022

PissedConsumer4156336 of Oswego, IL

Took an hour and 45 minutes to hook up one TV! I’m sorry but I think that’s just utterly ridiculous! And that’s with help from you that’s not trying to do it by myself!

1.7

It took an hour and 45 minutes to get one TV hooked up! And three different people! And we’re expected to do this on our own that’s a little ridiculous! Every time I want to watch Disney now I got to get out and resign in that’s ridiculous!

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#4156336

Review #4156336 is a subjective opinion of poster.

Location

Oswego, Illinois

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Nov 19, 2022

David S Ard

Terrible

1.0

Original review updated by user Nov 19, 2022
Well I had an over due fee for no reasonand I do not have that subscription I had cancelled please refund my money because it is unfair that you guys just take it away from the bank without notice and time to speak to an agent takes forever

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ID

#4156261

Review #4156261 is a subjective opinion of poster.

Loss

$33

Preferred solution

Full refund

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Nov 19, 2022

David S Ard

Terrible

I have a few on my account for Roku and Im not even subscribed nor never used it. I got charged for no reason terrible service I want my money back please

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ID

#4156231

Review #4156231 is a subjective opinion of poster.

Pros

Good sometimes

Cons

Stealing money with the fees

Loss

$33

Preferred solution

Full refund

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Nov 19, 2022

Jo-Ann E Xrh

Raising subscribers 75.00 for poor service.

.Every 2 mins. The show I’m watching says “we’re having trouble playing this.” And yet Hulu has the odyssey to raise the subscription price? For poor service? Hulu should be be giving credits dollars to their subscribers for poor service. Going to cancel my subscription and stream on my phone. Typical…

User’s recommendation: Don’t subscribe.

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#4156064

Review #4156064 is a subjective opinion of poster.

Pros

No pros

Cons

Charging more money

Loss

$2000

Preferred solution

Price reduction

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Nov 19, 2022

Carol B Lti

Call me and I will give you my reason (704) 930-****

1.0

Customer Service use to be personal, now it is all about computer use and people being to lazy to communicate. Here is my number call me so I can get good Customer Service please

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ID

#4156019

Review #4156019 is a subjective opinion of poster.

Cons

All cons

Preferred solution

All of the above Full Refund, price reduction, apology and access to my account without having to go to a computer and put in a password. I should be able to sign in to Hulu and it come on without all the extra stuff.

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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Nov 19, 2022

Lesniquet B

Hulu problem

1.4

My Hulu account is not working. I can not watch anything. It has been out since the 18th of this month please fix it. or give me a refund please.

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#4155972

Review #4155972 is a subjective opinion of poster.

Location

Harvey, Louisiana

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