4.5K Amazon UK Reviews | amazon.co.uk

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Nov 11, 2022

Joseph M Zva

False delivery details

2.2

I ordered a Apple Watch Series 7 and received a student atlas book I have had a terrible time trying to contact customer service and I work away from home and cant be at home when they send a courier to pick it up for return and they dont give you a different way to return for example a label to print of and post or take it to a drop off point and I have also be told it could take up to 24 day to receive my refund which is £400 and I also paid for next day delivery and that didnt happen either??

User’s recommendation: Go to apple or curry’s or Argos who refund right away.

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#4137295

Review #4137295 is a subjective opinion of poster.

Pros

Good products and prices

Cons

Bad customer service and a stonewall if you seek to escalate

Preferred solution

Full refund

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Dec 02, 2022

PissedConsumer4184853 of Dublin, Ireland

Refund

The system is not human, they have put my account on hold in because I ordered with different cards and now I am not able to track and receive my order because I have no access to my account. They wont refund me my order knowing that I didnt receive my item.

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#4184853

Review #4184853 is a subjective opinion of poster.

Location

Dublin, Leinster

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Dec 02, 2022

Maureen K Cfl

3 items ordered

3.0

I have ordered 3 items which remain outstanding. They all email me with “your payment has been declined” regardless of which payment method I use. I know that all my payment methods are in date and have plenty of money in the account. What is going on here?

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#4184729

Review #4184729 is a subjective opinion of poster.

Preferred solution

Deliver product or service ordered

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Dec 01, 2022

PissedConsumer4183228 of Hitchin, United Kingdom

Still waiting for refund heard nothing from Amazon

4.6

refund canceled order for childs fire engine still waiting for refund not heard anything from Amazon

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#4183228

Review #4183228 is a subjective opinion of poster.

Location

Hitchin, Hertfordshire

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Dec 01, 2022

LESLIE M Lmo

I was not handled well as a customer

1.0

Im not happy.. i would not recommend anyone to use this service.. i called and was not helped .. i have not received my order

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#4182705

Review #4182705 is a subjective opinion of poster.

Pros

Have good products

Cons

Are not efficient

Preferred solution

Deliver product or service ordered

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Dec 01, 2022

PissedConsumer4182634 of Bexleyheath, United Kingdom

I needed to return item, it came up as non returnable

4.3

I couldnt return using online Amazon system. Eventually managed to speak to an Amazon employee who refunded my money. It was difficult to locate a phone number where I could speak to someone instead of automated responses.,

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#4182634

Review #4182634 is a subjective opinion of poster.

Location

Bexleyheath, Bexley

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Dec 01, 2022

Sadaf B Mma

A faulty item

1.0

Was not able to use curling tong until recently due to my fathers sudden illness & death. This hot tool has burnt my hair horribly. It does not form any waves or curls and even if it does curl my hair a bit after keeping hair on hot tool for ages,,, the waves do not…

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#4182447

Review #4182447 is a subjective opinion of poster.

Preferred solution

Full refund

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Dec 01, 2022

Wendy D Kmq

Need a refund

It says i have ordered polar express digital video on the 30th nov which i havnt done and money taken out of my account.tried to cancel order and get in touch with amazon but to no avail.can someone help me

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#4184825

Review #4184825 is a subjective opinion of poster.

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Nov 30, 2022

Noreen B Cfu

Got a wrong product

I paid two dodgy company from Amazon pay £47.99 for DeLonghi toaster sent me a wrong colour damaged toaster I would like for my refund please. My name is G Bagham

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#4180979

Review #4180979 is a subjective opinion of poster.

Preferred solution

Full refund

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Nov 30, 2022

Dela Eqd

To discuss a return

I have started a return and received a code and the place near me to return it says they are no longer supporting returns for Amazon. Bina news in Barnet. What do I do and how can I return my item as not allowing me to make changes.

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#4180626

Review #4180626 is a subjective opinion of poster.

Location

Finchley, Barnet

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Nov 30, 2022

Curren Sma

Delivery driver customer Servis , or speaking to a lady in a house somewhere abroad. Keep delivering to a business downstairs. I’m just walking in leaving my items and walking straight out into a rand

1.6

Ive left God knows how many messages spoke to God knows how many advisors and still my deliveries keep getting taken to the business downstairs why I just dont know how that even happen and how many of the delivery drivers no because then got notes and after I speak to One laughed straight in my face are in a whole. Yes at the back. Yes, Hahaha, and then Wiz walked off.

User’s recommendation: Just to leave my stuff where I have asked for it to be delivered as they’re leaving in a public business. Where anybody can you pick up on takeaway?

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#4179856

Review #4179856 is a subjective opinion of poster.

Pros

You have next day delivery

Cons

Delivery driver dumping my items in the business downstairs

Preferred solution

Deliver product or service ordered

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Nov 30, 2022

PissedConsumer4179775 of Cork, Ireland

I want to know were is my money, i paid for my item and got nothing but email to say you did not receive payment and i rang my back and you did receive the money, trying to call someone to sort this

Cause you keep cancelling my order and it paid for and i rang my bank and the money got took out of my account can you please call me and let me know its my daughter Christmas present

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#4179775

Review #4179775 is a subjective opinion of poster.

Location

Cork, County Cork

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Nov 30, 2022

PissedConsumer4179741 of Harlow, United Kingdom

Set up Amex rewards

1.0

Got cut off really poor service had no joy with customer adviser and I am still no further towards rubbish no good

User’s recommendation: Rubbish rubbish rubbish rubbish rubbish rub.

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#4179741

Review #4179741 is a subjective opinion of poster.

Location

Harlow, Essex

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Auctions and Marketplaces Expert Talks

How to Shop Online Safely | Online Shopping Tips

May 28, 2021

Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider, talks about online shopping, safety when making online payments, and how not to get scammed when buying things online.

Read full article

Nathan Grant

Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider. Nathan specializes in credit cards and online payments.

Nov 29, 2022

PissedConsumer4178333 of Bispham, United Kingdom

Laptop of less than a year not powering on

I have been waiting for the seller to replymefor overa week now and no reply yet, I am not happy because am not getting enough support on this complaint and I don’t know how to reach the seller. Amazon please do something about this as am getting fustrated with this

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#4178333

Review #4178333 is a subjective opinion of poster.

Location

Bispham, England

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Nov 29, 2022

Kathleen D Okm

Has my husbands return gone through his number 071443****

Spent a long times on the phone putting all details in got order including neighbours name for delivery if necessary . Put in card number , address etc but unconfirmed Whether order had gone through . His name Alan Dorey Phone 0744381**** 33 Glenhouse Road SE9 1JH Thank you Kay Dorey

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#4177141

Review #4177141 is a subjective opinion of poster.

Preferred solution

Deliver product or service ordered

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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Nov 29, 2022

Tresa C Nel

So hard to get anything done.

1.6

Pre-ordered items in October and everything was good. Kept changing delivery date and price and here it is the end of November and I’m not going to get my items. They put a hold not only on the UK account but my US account and I MISSED CYBER MONDAY DEALS. I’m so upset

User’s recommendation: Don’t order from different countries through Amazon.

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#4177132

Review #4177132 is a subjective opinion of poster.

Preferred solution

My frickin account unlocked today!!!!

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