4.8K Hulu Reviews | hulu.com

Most helpful review

Jan 31, 2016

PissedConsumer781344 of Lancaster, PA

Hulu freezes after commercials

It’s bad enough that Hulu makes me watch the same commercials during every break of every show, but now the app freezes after each commercial break. I have to turn off the TV, turn it back on, restart Hulu, restart the show, and re-watch the commercials. Then maybe I…

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Nov 03, 2022

PissedConsumer2273213

#2273213

The same thing happens on one of our tvs

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#781344

Review #781344 is a subjective opinion of poster.

Reason of review

Bad quality

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Dec 02, 2022

Savian Lqc

Question about my bill

2.3

My bill is high and they told me that I have a package that I never knew I had and I don’t know how to use I never used Disney because I always had Disney through my son so I didn’t know I had deadly and some ESPN and your prices are going up and up and it seems like it’s just not fair for people that’s on the fixed income.

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#4184854

Review #4184854 is a subjective opinion of poster.

Location

Cleveland, Ohio

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Dec 02, 2022

PissedConsumer4184344 of Boynton Beach, FL

Solved my problem and hung up.. later I realized I had another portion

2.7

Your web site is not intuitive. I had to call and be walked thru to do what I wanted. Perhaps it’s screwed up because you added stuff I never asked for like ESPN and Disney and I was running Hulu without ads last year and all of a sudden the ads showed up so I had to make all these calls to try to figure out how to get rid of them.

User’s recommendation: Find out exactly what services you are getting and whether Hulu has ads or not.

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#4184344

Review #4184344 is a subjective opinion of poster.

Location

Boynton Beach, Florida

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Dec 01, 2022

PissedConsumer4184207 of Searcy, AR

Billing

Terrible unhelpful experience. Literally told me I couldnt have paid through Venmo when I was staring at my Venmo and bank statement.

User’s recommendation: Good luck.

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#4184207

Review #4184207 is a subjective opinion of poster.

Location

Searcy, Arkansas

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Dec 01, 2022

PissedConsumer4184131 of Martinsburg, WV

Change my method of payment

I am trying to update my method of payment. I am trying to update my method of payment. I am trying to update my method of payment. I am trying to update my method of payment. I am trying to update my method of payment. I am trying to update my method of payment. I am trying to update my method of payment. I am trying to update my method of payment. I am trying to update my method of payment. I am trying to update my method of payment. I am trying to update my method of payment. I am trying to update my method of payment.

User’s recommendation: Provide an 800#.

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#4184131

Review #4184131 is a subjective opinion of poster.

Location

Martinsburg, West Virginia

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Dec 01, 2022

PissedConsumer4184111 of Fort Lauderdale, FL

Excellent gentleman (Alan) helped me with my issue

5.0

Alan was wonderful in assisting me with an issue I was having regarding Hulu on my iPad He helped me log into my account and resolve whatever questions I had and explained many things in detail having to do with security issues. He was very polite and courteous. He is quite an asset to Hulu

User’s recommendation: I recommend this customer service to anyone that has an issue regarding Hulu.

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#4184111

Review #4184111 is a subjective opinion of poster.

Location

Fort Lauderdale, Florida

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Dec 01, 2022

Burtis Zsj

Unable to watch football game ill pay for upgrade

2.0

Im just confused with all im suppose to have on this plan. I just wanted to watch football. On thought i could because it said it with the free trail. I havent seen any football but i do see movies. Now i passed the deadline and i paid to see only movies that i can see on other apps. Now i got cbs and sling and i cant see football. I can on peacock and i dont pay *** Dummy me.

User’s recommendation: *** if i know.

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#4184087

Review #4184087 is a subjective opinion of poster.

Location

Oakland, California

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Dec 01, 2022

Eldon K Cam

Sports

Your company would make billions if you had a package with all local games. I always have to stream the games I want to watch because you only show games no one wants to watch.

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#4184064

Review #4184064 is a subjective opinion of poster.

Pros

No sports for local people

Cons

No sports for local people

Loss

$500

Preferred solution

A package that actually has the sports I want to watch

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Dec 01, 2022

Michael H Nkr

Issues with payment

1.0

I called them and discussed the issue with them and I closed my account almost a year ago and I work very long hours and I can’t check my bank account all the time and they charged me 129.03 over the span of 9 months and they only credited me back 56dollars back yes they have great shows but when you cancel ur account don’t go by the representatives check and check again that they closed ur account

User’s recommendation: Go somewhere else.

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#4184063

Review #4184063 is a subjective opinion of poster.

Pros

Good shows

Cons

Over charge

Loss

$129

Preferred solution

Full refund

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Dec 01, 2022

PissedConsumer4184038 of State College, PA

Can’t log into hulu

I figured it out while I was waiting for a person to answer the call. BTW, get new music. Yours is terrible.

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#4184038

Review #4184038 is a subjective opinion of poster.

Location

State College, Pennsylvania

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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dec 01, 2022

Miranda S Kvn

App is not on my smart tv

1.0

The HULU app is still not on my Smart TV! I would appreciate if a representative can get back with me to assist or put the app back on my Samsung TV.it is very compatible

User’s recommendation: Not acceptable for a customer to have trouble with no assistance at all.

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#4184017

Review #4184017 is a subjective opinion of poster.

Pros

No commercials

Cons

Very poor customer service

Preferred solution

Price reduction

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Dec 01, 2022

PissedConsumer4183996 of Wylie, TX

Account closed but still charged

1.0

You offer no customer service. Website would not let me see my account nor close the acct or show anything. No one answers the phone. Cant rewind or fast forward movies. Horrible app.

User’s recommendation: Don’t join until they offer real customer service.

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#4183996

Review #4183996 is a subjective opinion of poster.

Location

Wylie, Texas

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Dec 01, 2022

Jane R Kaf

Billing question

Bait & switch on special Black Friday deal. Yes I am a pissed consumer today. I like Hulu…but today I am not a big fan. Jane Reed

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#4183976

Review #4183976 is a subjective opinion of poster.

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Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Jun 16, 2022

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

Dec 01, 2022

Linda B Ndt

Log in and login

Im bring billed $22 a month to which I never agreed and I cant log in! Im furious! There is no reason to increase the amount amd u didnt approve it!

User’s recommendation: Don’t go there.

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ID

#4183941

Review #4183941 is a subjective opinion of poster.

Pros

Good shiws

Cons

Login and billing

Loss

$60

Preferred solution

Price reduction

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Dec 01, 2022

PissedConsumer4183935 of Saint George, UT

435817****

4.2

Concerned about quality of streaming now but I have hammered back online It’s slow now and freezes…

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#4183935

Review #4183935 is a subjective opinion of poster.

Location

Saint George, Utah

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Dec 01, 2022

Taijan D

My live tv won’t work even though I’m at home. This is absolutely ridiculous and then when I try to call the number was out of service. I’m basically paying full price for some of the service.

2.0

Ive been trying to get my Live tv to work for a week now and I keep getting my Live tv has been blocked until I get home. Ive been home for 6 days already, this is absolutely ridiculous. I would like to be able to get the full service I pay for. Im not paying $69.99 a month to not be able to utilize my full service. Then when I tried to call customer service the number they had didnt even work. At this point I just want my money back I dont even want Hulu anymore.

User’s recommendation: Don’t get Hulu with live tv.

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#4183869

Review #4183869 is a subjective opinion of poster.

Preferred solution

Apology

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