Most helpful review
Jan 31, 2016
PissedConsumer781344 of Lancaster, PA
Hulu freezes after commercials
It’s bad enough that Hulu makes me watch the same commercials during every break of every show, but now the app freezes after each commercial break. I have to turn off the TV, turn it back on, restart Hulu, restart the show, and re-watch the commercials. Then maybe I…
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Nov 03, 2022
PissedConsumer2273213
#2273213
The same thing happens on one of our tvs
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#781344
Review #781344 is a subjective opinion of poster.
Reason of review
Bad quality
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Dec 02, 2022
Savian Lqc
Question about my bill
2.3
My bill is high and they told me that I have a package that I never knew I had and I don’t know how to use I never used Disney because I always had Disney through my son so I didn’t know I had deadly and some ESPN and your prices are going up and up and it seems like it’s just not fair for people that’s on the fixed income.
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#4184854
Review #4184854 is a subjective opinion of poster.
Location
Cleveland, Ohio
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Dec 02, 2022
PissedConsumer4184344 of Boynton Beach, FL
Solved my problem and hung up.. later I realized I had another portion
2.7
Your web site is not intuitive. I had to call and be walked thru to do what I wanted. Perhaps it’s screwed up because you added stuff I never asked for like ESPN and Disney and I was running Hulu without ads last year and all of a sudden the ads showed up so I had to make all these calls to try to figure out how to get rid of them.
User’s recommendation: Find out exactly what services you are getting and whether Hulu has ads or not.
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#4184344
Review #4184344 is a subjective opinion of poster.
Location
Boynton Beach, Florida
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Dec 01, 2022
PissedConsumer4184207 of Searcy, AR
Billing
Terrible unhelpful experience. Literally told me I couldnt have paid through Venmo when I was staring at my Venmo and bank statement.
User’s recommendation: Good luck.
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#4184207
Review #4184207 is a subjective opinion of poster.
Location
Searcy, Arkansas
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Dec 01, 2022
PissedConsumer4184131 of Martinsburg, WV
Change my method of payment
I am trying to update my method of payment. I am trying to update my method of payment. I am trying to update my method of payment. I am trying to update my method of payment. I am trying to update my method of payment. I am trying to update my method of payment. I am trying to update my method of payment. I am trying to update my method of payment. I am trying to update my method of payment. I am trying to update my method of payment. I am trying to update my method of payment. I am trying to update my method of payment.
User’s recommendation: Provide an 800#.
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#4184131
Review #4184131 is a subjective opinion of poster.
Location
Martinsburg, West Virginia
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Dec 01, 2022
PissedConsumer4184111 of Fort Lauderdale, FL
Excellent gentleman (Alan) helped me with my issue
5.0
Alan was wonderful in assisting me with an issue I was having regarding Hulu on my iPad He helped me log into my account and resolve whatever questions I had and explained many things in detail having to do with security issues. He was very polite and courteous. He is quite an asset to Hulu
User’s recommendation: I recommend this customer service to anyone that has an issue regarding Hulu.
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#4184111
Review #4184111 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida
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Dec 01, 2022
Burtis Zsj
Unable to watch football game ill pay for upgrade
2.0
Im just confused with all im suppose to have on this plan. I just wanted to watch football. On thought i could because it said it with the free trail. I havent seen any football but i do see movies. Now i passed the deadline and i paid to see only movies that i can see on other apps. Now i got cbs and sling and i cant see football. I can on peacock and i dont pay *** Dummy me.
User’s recommendation: *** if i know.
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#4184087
Review #4184087 is a subjective opinion of poster.
Location
Oakland, California
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Dec 01, 2022
Eldon K Cam
Sports
Your company would make billions if you had a package with all local games. I always have to stream the games I want to watch because you only show games no one wants to watch.
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ID
#4184064
Review #4184064 is a subjective opinion of poster.
Pros
No sports for local people
Cons
No sports for local people
Loss
$500
Preferred solution
A package that actually has the sports I want to watch
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Dec 01, 2022
Michael H Nkr
Issues with payment
1.0
I called them and discussed the issue with them and I closed my account almost a year ago and I work very long hours and I can’t check my bank account all the time and they charged me 129.03 over the span of 9 months and they only credited me back 56dollars back yes they have great shows but when you cancel ur account don’t go by the representatives check and check again that they closed ur account
User’s recommendation: Go somewhere else.
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ID
#4184063
Review #4184063 is a subjective opinion of poster.
Pros
Good shows
Cons
Over charge
Loss
$129
Preferred solution
Full refund
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Dec 01, 2022
PissedConsumer4184038 of State College, PA
Can’t log into hulu
I figured it out while I was waiting for a person to answer the call. BTW, get new music. Yours is terrible.
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#4184038
Review #4184038 is a subjective opinion of poster.
Location
State College, Pennsylvania
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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Dec 01, 2022
Miranda S Kvn
App is not on my smart tv
1.0
The HULU app is still not on my Smart TV! I would appreciate if a representative can get back with me to assist or put the app back on my Samsung TV.it is very compatible
User’s recommendation: Not acceptable for a customer to have trouble with no assistance at all.
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#4184017
Review #4184017 is a subjective opinion of poster.
Pros
No commercials
Cons
Very poor customer service
Preferred solution
Price reduction
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Dec 01, 2022
PissedConsumer4183996 of Wylie, TX
Account closed but still charged
1.0
You offer no customer service. Website would not let me see my account nor close the acct or show anything. No one answers the phone. Cant rewind or fast forward movies. Horrible app.
User’s recommendation: Donรขยยt join until they offer real customer service.
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#4183996
Review #4183996 is a subjective opinion of poster.
Location
Wylie, Texas
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Dec 01, 2022
Jane R Kaf
Billing question
Bait & switch on special Black Friday deal. Yes I am a pissed consumer today. I like Hulu…but today I am not a big fan. Jane Reed
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#4183976
Review #4183976 is a subjective opinion of poster.
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Media Expert Talks
Disinformation: Russian and Chinese trolls among us
Jun 16, 2022
How to know whatรขยยs fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.
Prof. Darren Linvill
Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.
Dec 01, 2022
Linda B Ndt
Log in and login
Im bring billed $22 a month to which I never agreed and I cant log in! Im furious! There is no reason to increase the amount amd u didnt approve it!
User’s recommendation: Donรขยยt go there.
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0
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0
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ID
#4183941
Review #4183941 is a subjective opinion of poster.
Pros
Good shiws
Cons
Login and billing
Loss
$60
Preferred solution
Price reduction
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Dec 01, 2022
PissedConsumer4183935 of Saint George, UT
435817****
4.2
Concerned about quality of streaming now but I have hammered back online It’s slow now and freezes…
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ID
#4183935
Review #4183935 is a subjective opinion of poster.
Location
Saint George, Utah
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Dec 01, 2022
Taijan D
My live tv wonรขยยt work even though Iรขยยm at home. This is absolutely ridiculous and then when I try to call the number was out of service. Iรขยยm basically paying full price for some of the service.
2.0
Ive been trying to get my Live tv to work for a week now and I keep getting my Live tv has been blocked until I get home. Ive been home for 6 days already, this is absolutely ridiculous. I would like to be able to get the full service I pay for. Im not paying $69.99 a month to not be able to utilize my full service. Then when I tried to call customer service the number they had didnt even work. At this point I just want my money back I dont even want Hulu anymore.
User’s recommendation: Donรขยยt get Hulu with live tv.
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ID
#4183869
Review #4183869 is a subjective opinion of poster.
Preferred solution
Apology
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