6.3K Fanatics Reviews | fanatics.com

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Sep 21, 2022

KevinPBurr

Screen printing falling apart on shirts

1.0

Original review updated by user Sep 21, 2022
I have purchased a number of products from Fanatics over the past few years through my favorite team pages. However, three shirts that were purchased in the last 2 years have all started to fall apart after normal, even gentle use. In all three cases the screen…

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#3993116

Review #3993116 is a subjective opinion of poster.

Pros

Good selection

Cons

Market is cornered – not many other options

Poor quality

Loss

$90

Preferred solution

Full refund

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Nov 28, 2022

PissedConsumer4175285 of Sharpsburg, GA

Question about ordering

1.2

I ordered from your website which said 30% off site wide. When I put in the discount code, I got message that my item was excluded. I called customer service and was told that there was very small print about some exclusions. Your advertising is deceptive. I have ordered from you many times before but will probably not do so again.

User’s recommendation: Buy elsewhere.

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#4175285

Review #4175285 is a subjective opinion of poster.

Location

Sharpsburg, Georgia

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Nov 27, 2022

Mike G Smb

Terrible customer service

1.0

Absolutely useless customer service agents. Placed the order for the wrong product and then disconnected me. Brutal customer support

User’s recommendation: Buy in a store do not deal with this company.

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#4173480

Review #4173480 is a subjective opinion of poster.

Loss

$20

Preferred solution

Full refund

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Nov 27, 2022

PissedConsumer4173027 of Humble, TX

My money back

I didnt want the jerseys no more I told the lady I want my money back and she never gave me my money back

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#4173027

Review #4173027 is a subjective opinion of poster.

Location

Humble, Texas

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Nov 27, 2022

PissedConsumer4172932 of South Weymouth, MA

.very confused on your rules

I dont know why I HAVE TO PAY FOR SHIPPING WHEN IT SAYS FREE SHIPPING OVER $99.00 I dont understand why my husband should have to give his ssn to receive his discount. He is a Vietnam vet I also dont understand why the item I ordered BRUINS Tables that I ordered said that they would be delivered 12-12-22 now its saying that they wont be delivered until 12-2122 I need them for them before the 12-21-22

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#4172932

Review #4172932 is a subjective opinion of poster.

Location

South Weymouth, Massachusetts

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Nov 27, 2022

Robinette Eqt

Want to know if my order went through

I ordered 4 snap back caps a month a go n i havent recieved anything not even a email about the there where abouts

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#4171831

Review #4171831 is a subjective opinion of poster.

Location

New York, New York

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Nov 26, 2022

PissedConsumer4171456 of Buffalo, NY

Delivered wrong order

2.7

Want to know what happened to the item I ordered.. who has it. Last one available why cant the order be tracked. Would still like to get my correct order. The customer service representative wanted me to go online and reorder the item. Why couldnt she do that for me isnt that what customer service should do for the customer.

User’s recommendation: Can’t depend on receiving what you order.

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#4171456

Review #4171456 is a subjective opinion of poster.

Location

Buffalo, New York

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Nov 26, 2022

PissedConsumer4171020 of Anna, TX

Nike Game Day Coaches Sideline Sweatshirt

I want to purchase this item with TCU on it. Your customer service couldnt find one with TCU, but found many other colleges. Please help me find one.

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#4171020

Review #4171020 is a subjective opinion of poster.

Location

Anna, Texas

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Nov 26, 2022

Kadrian Rvn

Because of my errors as the customer, the customer service representative whose name is Keshia had to undo my mistakes. She was so kind but more importantly she was patient with me fantastic service!

5.0

To recognize the EXCELLENT customer service given by Keshia to me on Saturday, 11/27. I stated above that her kindness and patience expressed to me over the phone was remarkable. I alone caused the mess that she had to correct. Kudos Keshia!!!

User’s recommendation: Very helpful customer service.

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#4170609

Review #4170609 is a subjective opinion of poster.

Location

Maumee, Ohio

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Nov 26, 2022

Albany Rtf

Cancel a order

I had ordered the wrong jacket but I ordered the right one from you guys and I was very satisfied with my new order

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#4170563

Review #4170563 is a subjective opinion of poster.

Location

Birmingham, Alabama

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Nov 26, 2022

PissedConsumer4170408 of Albuquerque, NM

Product

3.8

Not with your merchandise lately second time I have a return have been a satisfied customer for years and now quality is not good

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#4170408

Review #4170408 is a subjective opinion of poster.

Location

Albuquerque, New Mexico

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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Nov 26, 2022

Monnie S Bpc

Excellant assistance

I was helped immediately with my return and the process was easy !!! The customer service person emailed me a label and explained the E card use on the future

User’s recommendation: would recommend in the future for anyone to purchase on site.

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ID

#4170219

Review #4170219 is a subjective opinion of poster.

Pros

Nice products

Cons

Loose money ship back merchandise

Loss

$10

Preferred solution

Full refund

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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Nov 25, 2022

Joshua G Ese

Check on my order

Can you tell me if my order went through its a pay pal order transaction Id O-9M403224E966****L Can you please check on this order for me

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#4169645

Review #4169645 is a subjective opinion of poster.

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Nov 25, 2022

PissedConsumer4169545 of Watertown, CT

Oder issue

The web site was hard to use. When I clicked on enter code, I was on a page that had ads. I didnt think my first order went through as it got kicked to the sale site. I re entered the item and was charged for 2. There was also no way to edit the order. Please make you site more user friendly.

User’s recommendation: Web site hard to navigate as I kept getting kicked out to ads and was taken off the sale site to the original site to buy. Did not know I had 2 when I only wanted 1. Couldn’t edit order.

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#4169545

Review #4169545 is a subjective opinion of poster.

Location

Watertown, Connecticut

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Nov 25, 2022

PissedConsumer4169023 of Hinckley, OH

Wrong price

just horrible, i was billed for more than what the items cost. If i didn’t catch it, i would have been out of the money that I was overcharge. Bunch of crooks…

User’s recommendation: Watch what you are invoiced for and what was listed.

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#4169023

Review #4169023 is a subjective opinion of poster.

Location

Hinckley, Ohio

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Nov 25, 2022

Nancy L Plp

Cancel order never happened

I placed an order and called right back to cancel it immediately and now they are sending it out They even asked me the reason I did not want it anymore. So what exactly happened so I will not open it and will not pay to send it back since never was supposed to be shipped

User’s recommendation: Do not want to cancel an order because they don’t care .

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#4168898

Review #4168898 is a subjective opinion of poster.

Pros

Have a diversity of products and ease of ordering

Cons

Did not listen when i canceled the order right after i placed it

Preferred solution

Full refund

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