Most helpful review
New Reviewer
May 06, 2012
lauren v Mfz
How to get hold of customer service
i am a new customer that shopped on line not knowing how long it takes for processing and shippment. found out after payment how long it takes for delivery, pls can you tell me who to get in touch with as the ordered iteams are needed for the 15th of may 2012,, tried…
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167 comments
Feb 09, 2022
PissedConsumer2131100
#2131100
I dont like the term PISSED it is very very rude,, This company sent me 2 dud watches I reported this about a month ago ,,still no reply I have tried many times… it looks as if they dont want to contact me…I will try another way perhaps they will be banned from dealing in Australia…I have used the Net for many years and never had a problem until now..what a company .Regards to all the readers….it seems there are a lot of problems with this mob,,,regards Barry
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ID
#316805
Review #316805 is a subjective opinion of poster.
Location
Rennes, Brittany
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Verified Reviewer
Nov 28, 2022
Maybel Ofd
I am not a pissed customer. I just didnรขยยt understand Are you canรขยยt call customer service and find out about returns or prices you just canรขยยt talk to customer service.
1.6
I just couldnt communicate with anyone there. They say they wont help you but they dont even try. But that dont make me a pissed customer.
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ID
#4175286
Review #4175286 is a subjective opinion of poster.
Location
Speedwell, Tennessee
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Verified Reviewer
Nov 28, 2022
Matthew M Dbd
No response to bad delivery wrong items
1.0
We ordered 40 items for a retreat weekend half of the shipment came two weeks late and it arrived at our destination a few days before the event all of the items large and bigger were incorrectly sized the Excel double XXX were all the same size as medium and the worst thing is there is no way to contact Light in the Box they do not respond to chat or email they have no phone number they have no phone number that they will answer do not use this company they look like they give you a deal on the front end but then they destroy you with shipping cost and poor quality .
User’s recommendation: Stay away from LITB.
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ID
#4175069
Review #4175069 is a subjective opinion of poster.
Pros
No pros
Cons
Overpriced shipping
Late
No customer service
Loss
$400
Preferred solution
Full refund
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Nov 28, 2022
PissedConsumer4174922 of Huddersfield, United Kingdom
Did not receive a confirmation for my order nor my order.
I made a purchase of รยฃ16.73 on the 21st of November 14:39 and up to this day I have not received a confirmation nor my order but my money has been paid. I need to know whats up.
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#4174922
Review #4174922 is a subjective opinion of poster.
Location
Huddersfield, Kirklees
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Nov 28, 2022
PissedConsumer4174908 of Huddersfield, United Kingdom
Did not receive no confirmation of my order or my order.
I made a purchase and I have not heard anything from you all about my order. My order was for รยฃ16.73. 21st November 14:39. I heard nothing about my order nor my money.
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ID
#4174908
Review #4174908 is a subjective opinion of poster.
Location
Huddersfield, Kirklees
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Nov 28, 2022
PissedConsumer4174826 of Oklahoma City, OK
I placed and paid for an order I have not received
I need to chat or verbally about my order. Where is it why have I not received it. Do I need to cancel it. Very disappointed
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ID
#4174826
Review #4174826 is a subjective opinion of poster.
Location
Oklahoma City, Oklahoma
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Nov 28, 2022
Eleni Flr
J’ai pas reรยงu ma commande
Je fais une commande รยงa fait plus de 2 semaines la commande devait รยชtre livrรยฉe aujourd’hui chez moi c’รยฉtait pas รยฉtรยฉ livrรยฉ I have pas eu le message pour confirmer sur mon email
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ID
#4174436
Review #4174436 is a subjective opinion of poster.
Location
Bois-Colombes, Hauts-De-Seine
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Nov 28, 2022
Sandra R Xns
My order won’t go through
My order Is send back this the sortingcentre because my adres was not oke so Dee say. Buth I whant my order I have pay for ith. So please send my order or you can pay my money back on my visa card. When I dont here notthing than I contact my visa card for mine money return.
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0
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ID
#4174211
Review #4174211 is a subjective opinion of poster.
Loss
$57
Preferred solution
Deliver product or service ordered
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Verified Reviewer
Nov 28, 2022
Stephanie M Kiw
No delivery
1.0
My package was not shipped which means it was not delivered. Every time I try to call customer service to tells me that the mailbox is full and I have to download the app to proceed
User’s recommendation: No matter what the sale, it isnรขยยt worth it.
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ID
#4173737
Review #4173737 is a subjective opinion of poster.
Loss
$46
Preferred solution
Deliver product or service ordered
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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Nov 28, 2022
Stephanie M Kiw
Order not received
1.0
My order has yet to be shipped after more than two weeks. I cant find a number to call and when I hit customer service they want me to download an app which the services dont work
User’s recommendation: Donรขยยt buy.
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ID
#4173730
Review #4173730 is a subjective opinion of poster.
Cons
No delivery
Loss
$35
Preferred solution
Deliver product or service ordered
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Nov 27, 2022
PissedConsumer4173584 of Phoenix, AZ
My order went wrong address
My order been sent to my old adress and I did update my new address order no 177570****23712 My email sheikhas@***.com My adress 1004 w jessica ln 85041 Phoenix Arizona. U.S
User’s recommendation: How will I recommend and you use my old address.
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ID
#4173584
Review #4173584 is a subjective opinion of poster.
Location
Phoenix, Arizona
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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Nov 27, 2022
Laura L Ltn
Return item?
Good evening, I’m considering buying some items from your company but I’m not sure if they will fit me.If they do not fit, can I still return them? Thank you
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ID
#4173459
Review #4173459 is a subjective opinion of poster.
Preferred solution
Reply to inquiry
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Nov 27, 2022
PissedConsumer4173309 of Madison, MS
Poor customer service
Refund my money or send my merchandise. Refund my money or send merchandise. Refund my money or send merchandise
User’s recommendation: Communicate better.
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0
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0
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ID
#4173309
Review #4173309 is a subjective opinion of poster.
Location
Madison, Mississippi
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Auctions and Marketplaces Expert Talks
How to Shop Online Safely | Online Shopping Tips
May 28, 2021
Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider, talks about online shopping, safety when making online payments, and how not to get scammed when buying things online.
Read full article
Nathan Grant
Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider. Nathan specializes in credit cards and online payments.
Nov 27, 2022
Rigby Igj
Very angry
1.0
For the first time Ive ordered on this website but I didnt received any email or any confirmation but Money has been taken from my account this is totally fraud trust me guys be aware of them
User’s recommendation: Be away from them.
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ID
#4173186
Review #4173186 is a subjective opinion of poster.
Location
Huddersfield, Kirklees
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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Nov 27, 2022
Steven M Jum
I haven’t received return labels for items
I am a pissed consumer. I followed your instructions to request return labels for items purchased that didnt fit and the quality was poor. I still have not gotten a response from your company regarding the return labels in order to return the merchandise. I would like a refund as the I am not pleased.
User’s recommendation: Do not purchase from this website.
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0
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ID
#4173079
Review #4173079 is a subjective opinion of poster.
Loss
$14500
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Nov 27, 2022
PissedConsumer4173001 of Preston, United Kingdom
No order number and still no goods and took money
1.0
Placed an order waited for email confirmation which didn’t arrive money went out of account can’t raise a query as need an order number which obviously haven’t got so no other way to contact them. Avoid at all costs
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ID
#4173001
Review #4173001 is a subjective opinion of poster.
Location
Preston, Lancashire
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