Most helpful review
This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Dec 03, 2022
Natalea B
Only received half my order
1.1
Ordered 4 pairs of shoes. 2 were delivered and it shows all 4 were delivered. Ive emailed them 3 times without a response and have tried calling numerous times however the phone lines are disconnected and waiting online to chat with someone takes longer than an hour. I have twin toddlers so waiting online for a response is not convenient and I gave up after an hour. Im super annoyed and beyond frustrated because these were all 4 Christmas gifts!!
User’s recommendation: Donรขยยt order more than 1 pair at a time.
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ID
#4188725
Review #4188725 is a subjective opinion of poster.
Pros
Comfort
Cons
Customer service unavailable
Loss
$80
Preferred solution
Hey Dude has 2 options 1) send me my missing 2 pairs of shoes 2) refund me for the 2 pairs missing from my order
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Dec 08, 2022
Tina B Wbn
Lost order
Phone number was no good and I have not received my order account information number or nothing I paid you people for five pair of shoes
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ID
#4200925
Review #4200925 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
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Dec 08, 2022
Joanne P Gyw
Did not get my first order discount on order placed today order#670****
I need to get my 15% discount on my first order placed today. Please make that adjustment and credit me back on my original form of payment. Thank you! Discount code is ATT15-HCA3EZCQCJZ6
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ID
#4200915
Review #4200915 is a subjective opinion of poster.
Pros
Love the products
Cons
Lack of customer service
Loss
$9
Preferred solution
Price reduction
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Dec 08, 2022
PissedConsumer4200413 of Leo-Cedarville, IN
Missing shoes
1.0
I cant even get a email back nor a message to call. Im so mad and wont buy again. Im missing shoes and no one to contact
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ID
#4200413
Review #4200413 is a subjective opinion of poster.
Location
Leo-Cedarville, Indiana
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Dec 08, 2022
Russell W Ajx
Phone number
The number y’all give me is a disconnected number thanks.. I don’t think I’ll ever see any of my money back again or the shoes
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ID
#4200389
Review #4200389 is a subjective opinion of poster.
Preferred solution
Full refund
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Dec 08, 2022
Russell W Ajx
Order
1.0
I ordered these shoes off of Facebook page $56 didn’t get them told I’d get a refund still haven’t got that very soured by this now be very careful who you deal with I’ve had to start in the guest investigation with the Florida department of law enforcement and Florida consumer services
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ID
#4200378
Review #4200378 is a subjective opinion of poster.
Loss
$56
Preferred solution
Full refund
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Dec 08, 2022
Annette D Lsd
Customer service number is not reachable or donรขยยt work
Keep trying to get in touch with customers service.. All the number does not work Trying to solve the problem about shoes being to big. Just want to do an exchange
User’s recommendation: Buy from a store that you can return them too Not off line where u canรขยยt reach anyone after the purchase has ben made.
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ID
#4200272
Review #4200272 is a subjective opinion of poster.
Pros
Are great shoes
Cons
When u order the wrong size u are stuck with them
Loss
$51
Preferred solution
Full refund
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Dec 07, 2022
PissedConsumer4199310 of Idaho Falls, ID
I want to know where my order is
My package went from being delivered at (2:03pm) on Tuesday to Long Delivery Scan at (3:03pm). I ordered these shoes specifically so my daughter would have a Christmasy shoe for the month of December. Yet, I cant seem to get in touch with anyone to get this resolved as i have not received them.
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ID
#4199310
Review #4199310 is a subjective opinion of poster.
Location
Idaho Falls, Idaho
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Dec 07, 2022
Lila S Vnu
Where are my shoes I ordered
I ordered shoes and I have received them yet. I need to know where they are please. They could be under my husband name Shawn Stevenson or under my name Lila Stevenson my number is 405 887 ****.
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ID
#4199161
Review #4199161 is a subjective opinion of poster.
Pros
Comfort and style
Cons
Delivery
Preferred solution
Deliver product or service ordered
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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Dec 07, 2022
Cheryl W Npa
Needing to return/exchange shoes.
1.0
Unable to get through to customer service. This is the worse company trying to return something. All the phone numbers listed are not working numbers. I need to speak with someone. This is flipping ridiculous!!! Order# 652****
User’s recommendation: Never never order thru this company. They apparently do not have customer service where you can talk to someone.
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ID
#4199098
Review #4199098 is a subjective opinion of poster.
Preferred solution
Full refund
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Dec 07, 2022
PissedConsumer4198964 of Mabank, TX
Very Disappointed with Customer Service
I ordered 6 pair during the Black Friday Sale. I only received 3 pair and are unable to reach a customer service representative. Emailed support with no response.
User’s recommendation: Do not order Online – Cannot get ahold of customer service.
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ID
#4198964
Review #4198964 is a subjective opinion of poster.
Location
Mabank, Texas
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Dec 07, 2022
PissedConsumer4198838 of Gary, IN
Never received my order
Ordered from hey dude never received my shoes. Ive been contacting them on multiple occasions they have yet to respond back still have not received a refund a gift certificate nothing.
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ID
#4198838
Review #4198838 is a subjective opinion of poster.
Location
Gary, Indiana
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Dec 07, 2022
Burwell Ujl
Not deliverd
I’ve tried reaching out. My shoes were never delivered. We were home, no one knocked on our door. As soon as it said delivered I went out to get them. They DID NOT bring them. They are a Xmas present I cannot even find a number to call. I love the shoes, our whole family wears them and these were supposed to be my grandsons present Patricia Strovel 10701 cardington way Apartment T2 Cockeysville md 21030 Order 643****.
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ID
#4198827
Review #4198827 is a subjective opinion of poster.
Location
Lutherville Timonium, Maryland
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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Dec 07, 2022
Brice W Mdp
My package was NOT delivered
Your number for customer service is a bad number.. my package was NOT delivered. I want answers NOW .
User’s recommendation: Have a working customer service number.
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ID
#4198785
Review #4198785 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
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Dec 07, 2022
PissedConsumer4198727 of Saint Louis, MO
Have not received order
My ordered #623**** was not delivered to me…have tried to email them several times they will not answer me.
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ID
#4198727
Review #4198727 is a subjective opinion of poster.
Location
Saint Louis, Missouri
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Dec 07, 2022
Cynthia G Cli
Coupon code not working
First time purchase 15% code did not work for first time signing up. Also the customer service number provided doesnt work. And no other numbers are provided
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ID
#4198459
Review #4198459 is a subjective opinion of poster.
Pros
There comfortable
Cons
Poor customer service
Loss
$9
Preferred solution
Price reduction
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