Dec 06, 2022
Carson Vwd
Very difficult to get contact number or speak to someone regarding delivery issue
1.0
Proposed delivery time not accepted by ait logistic despite providing a reasonable time for delivery the same day due to conflict with time slot initially given.
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#4196339
Review #4196339 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
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Nov 14, 2022
PissedConsumer4145487 of Jacksonville, FL
They have not delivered the shipment on time (they are delayed by a week) , and despite my calls, I have not received the delivery yet, may be never1,
1.0
They have not delivered the shipment on time (they are delayed by a week) , and despite my calls, I have not received the delivery yet, may be never!
User’s recommendation: Stay a way from this company …
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#4145487
Review #4145487 is a subjective opinion of poster.
Location
Jacksonville, Florida
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Sep 23, 2022
PissedConsumer4000471 of Gainesville, GA
Complaint
1.0
Delivery was set by product company to be delivered by Sept. 2, AIT did not pick it up until the 9th. Then we didn’t get it until the 22nd. When ordered on Aug 25th. Had to keep calling to get updates because online tracking tool is useless. Next, was supposed to have…
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#4000471
Review #4000471 is a subjective opinion of poster.
Location
Gainesville, Georgia
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Aug 31, 2022
PissedConsumer3908172 of Louisville, KY
Horrible portal system
2.4
The AIT portal that linehaulers and other freight handlers use is poorly built and the inability to mass change a shipment status, say for an 80-100 part shipment makes a user have to go into every single bill #, change the status one at a time and is seemingly built to be as slow to use as possible. It also seems as if AIF has a really bad problem with organizational flow. Please allow us to mass update shipments to save our offices time and enable you to have a quicker desponse as to where your freight is.
User’s recommendation: You’re kind of forced to use them but if you can avoid them, do your best to.
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#3908172
Review #3908172 is a subjective opinion of poster.
Location
Louisville, Kentucky
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Jun 24, 2022
PissedConsumer3702009 of York, PA
I called. My Samรขยยs Club order is delayed, but the explanation gave me no actual information. Gibberish about this terminal or another. No names, no nothing.
1.0
Where is my order and when is it coming? Thats what I need. No information is able to be obtained. I need facts.
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#3702009
Review #3702009 is a subjective opinion of poster.
Location
York, Pennsylvania
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New Reviewer
Nov 16, 2020
Mirabel Azi
My order
I need to speak to someone and not a computer
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Nov 19, 2021
PissedConsumer2093926
#2093926
Poor substance
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0
ID
#2286038
Review #2286038 is a subjective opinion of poster.
Location
Dallas, Texas
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Nov 12, 2020
PissedConsumer2279354 of Roslyn, NY
Track my package that was not delivered
Ive never heard of this carrier company before. Its incredibly aggravating that my package was entered into your companies system with an invalid tracking number. Because if this they were unable to trace where my rug was and unable to find any of my information in the system. Because of this the rug I was so excited and hopeful to get and took me weeks to search out, I will not receive . Awful company.
User’s recommendation: Donรขยยt order from boutique rugs and if you do make sure AIT IS NOT THE CARRIER COMPANY.
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#2279354
Review #2279354 is a subjective opinion of poster.
Location
Roslyn, New York
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Apr 28, 2020
PissedConsumer1894773 of Smyrna, GA
Complaint
1.0
Poor service, item ordered from Sam’s was suppose to be delivered to threshold, but was dumped on the ground. Company was notified of steps, but refused to deliver up to steps. Very unprofessional people.
User’s recommendation: Avoid.
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#1894773
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Smyrna, Georgia
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PissedConsumer1569223 of Cleveland, OH
Bad damaged on delivery
1.0
Was severely damaged. Havenรขยยt taken it up with sams yet. But the paper the driver had me sign (that I should of read first) said I signed to there was no damage but would like it resolved.
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#1569223
Review #1569223 is a subjective opinion of poster.
Location
Cleveland, Ohio
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