I have settled my payment on first week of January 07 itself, but still getting reminders for not making payment. I have recently got my account statement which still showing only Jan 06 payment for 18,000 not Jan 07 payment, immediately I spoke to their customer service rep and they agreed the receipt of two cheque and the same has been missed to update my account. The impact of not making payment promptly and also I will lose my credibility and there may also be some financial loss as well. I have got the acknowledgment from my agent (bajaj capital) after I submit cheque for 18,000. I have never expect such an irresponsible service from a reputed insurance company.

Found At: Aviva – Poor, irresponsible service!

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