I checked my bank account today on 62718 there was 499 missing out of my account and my account was then in the negative. I then called Barnes & Noble and I had to speak to I don’t remember the first girl’s name but then I spoke to James Clint and Ed. All I wanted was the 499 put back into my account not even concerned about the bounced fees. I was asked repeatedly if anyone had access to my account and I told them all four of them know no one has access to my account. I did not pre-order any book on December 20th 2017 I think it is ridiculous that I had to go through for people and be questioned over 499. I will never be ordering from Barnes & Noble ever again and I will not suggest Barnes & Noble to anyone that I know.