My mother, who is 77 years old, went to CVS (540 Amsterdam Ave.) to get an appointment for the COVID-19 booster. She was told that appointments were not given at the store, so she was provided with a tel.# to call and set up an appointment.

My mother called the number on 1/31/22 at around 10:30 am and was placed with a Spanish speaking rep as she cannot explain herself well in English. After spending almost an hour on the phone answering questions, she was told that she would be getting the booster for COVID-19 as well as the Flu shot. My mother expressed that she did not call for a flu shot and that she only wanted the booster for the COVID-19 vaccine. The rep told her that she was not giving her an appointment unless she agreed to get a flu shot or provide a certificate from her doctor that she got the flu shot somewhere else and that she was over her time.

My question is this: why is CVS forcing customers to get a flu shot and denying the booster for COVID-19 on that basis? As far as I’m aware this is not mandatory. People have the ability to choose what they want, and CVS does not have the authority to mandate a flu shot in order to get a COVID-19 booster.

Found At: CVS – Not given an appointment for covid-19 booster

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