We booked a car rental at the Cabo San Lucas airport on December 28, 2021 for:
Midsize Car
Pick-up
Tue, Dec 28 at 10:30am
Reserved for KIMBERLY Diane COX
Thrifty
In Terminal, San Jose Del Cabo, MEX
Drop-off
Thu, Jan 6 at 10:30am
Thrifty
Car details
Your Nissan Tiida rental will fit 0 people.
Nissan Tiida or similar
Midsize
Pricing Summary
Due at car rental counter
$950.04
Base price
$649.80
Taxes & fees
$300.24
Total
$950.04
Confirmation #J99020264E9
When we arrived, we were given a compact car that would not even hold the passengers and luggage and were told that Expedia really gave us a “C” class car (which means nothing to us) and told that our price for this tiny car was really over $1600.00 USD, not $950.04 as stated on our reservation! So, here we are with a car that is too small for our passengers and luggage but now we are also being charged almost twice what our Expedia confirmation letter stated. The car rental said this kind of mistake is common with Expedia and it was all their fault. Our encounter was very unpleasant and the Hertz/Thrifty agent really did not care what our problem was or if we would ever be return customers. Very unhappy in this deceptive event!
Found At: Expedia – Deceptive car rental size and price expedia / hertz / thrifty