I have an account with Finchoice. I week after my account was activated my husband applied and was also approved.
1. At first my first installment was supposed to have gone off only end June but was taken immediately end May.
2. I cant sign into my account. My husband can sign in but using my cell number and his password?
We have been calling for assistance and been told the supervisor needs to call us but this never happens.
I drove to the office in Wynberg and spoke to Zac and explained everything. Still no help because we need to call into. He gave a number should we struggle so he can assist but not once this number was answered. I have called the call center again last Friday being told they don’t see any notes but will get supervisor to call us. Well nothing until today.
Please assist with this.
I need to be able to access my account on cell and internet.
Found At: FinChoice South Africa: Reviews, Complaints, Customer Claims | ComplaintsBoard