Google Reviews and Complaints | google.com

New Reviewer

Dec 07, 2021

Mike H Tof

Stolen cell phone forgot my password

2.9

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I can not retrieve the “authorization code” to activate my new phone that I had to get because my phone was stolen. Google us sending codecro stolen phone!! I can not even reach anyone at Google to get help. I’m trading my phone back in for an I-phone cuz this is straight up B.S .!! Noone at Verizon told me to “back up my number” on a computer or tablet. Now I’m TOTALLY SCREWED and no way to get my phone or my info from it. Plus Noone at Google to help…..nah….. total B.S. in my book!!

User’s recommendation: No idea.

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4

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0

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Featured

ID

#3134233

Review #3134233 is a subjective opinion of poster.

Location

Orlando, Florida

Pros

Dont know

Cons

No customer service

Loss

$1

Preferred solution

My info from my phone stolen. Maybe phone replacement

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Most helpful review

Jul 22, 2022

PissedConsumer3785626 of Hayward, CA

Reset i am not receiving

1.0

Shadows or people following me, my internet to discredit my ability to lively wood, I had in past had cheap or expensive phone the web is being override when on phone or they interrupt my services by making my services drop, no call or in or out yet all messages going…

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ID

#3785626

Review #3785626 is a subjective opinion of poster.

Location

Hayward, California

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Jul 31, 2022

PissedConsumer3812199 of Carbondale, IL

My phone was stolen and the password was changed. I need this resolved ASAP

Dude stole 2 of my phone’s. The changed the password. It does me no *** good what is going on now.

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ID

#3812199

Review #3812199 is a subjective opinion of poster.

Location

Carbondale, Illinois

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New Reviewer

Jul 31, 2022

Julia W Hap

No help provided

online customer service totally sucks, they want you to pay for it. Isn’t it enough that we have to pay for internet??? NOW we have to pay for assistance what a freaking joke

User’s recommendation: don’t even try to ask for help here unless you are willing to pay for it, which I am not.

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0

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0

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ID

#3811861

Review #3811861 is a subjective opinion of poster.

Location

Pittsburgh, Pennsylvania

Preferred solution

Apology

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New Reviewer

Jul 31, 2022

Julia W Hap

Doesn’t even earn 1 star

Update by user Jul 31, 2022

no answers so far

Original review posted by user Jul 31, 2022
trying to find out why I can’t get tik tok on my pc and all I get is a robotic response that sends me to a page I have to pay to get answers!!! SO WRONG in so many ways!!!

User’s recommendation: If you try to get help from google you won’t get it.

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Just updated

ID

#3811843

Review #3811843 is a subjective opinion of poster.

Location

Pittsburgh, Pennsylvania

Cons

Everything you are of no help

Preferred solution

get answer to my questions without having to pay for it

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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ

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New Reviewer

Jul 31, 2022

Crystal T Zyk

My Gmail hacked

1.0

I still haven’t been able to communicate with google mail. I’ll try to call them again tomorrow. So I hope they can resolve the situation

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0

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0

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ID

#3811669

Review #3811669 is a subjective opinion of poster.

Pros

Never get helps hopeing to get my issues finally answered

Preferred solution

To gain access to my Gmail account s

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New Reviewer

Jul 31, 2022

austin d Tzf

You guys wont help me

1.0

i need help getting into my gmail and you guys dony seen to want to help your customers i dont like google

User’s recommendation: dont use gmail.

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ID

#3811440

Review #3811440 is a subjective opinion of poster.

Location

Brookland, Arkansas

Pros

Password issues

Trash

Cons

Your gmail accounts are too easy to be hacked by hackers

Zero customer service

Other people can log into my account somehow obviously

Preferred solution

help with my gmail

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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

New Reviewer

Jul 31, 2022

Geevarghese P

2 way verification for gmail

I couldnt sign on my mail with 2 way verification because I didnt use the phone/# no more.so i couldnt get the code to verify.I use my iCloud a/c to recover the Gmail and wait for open it.please help me thanks

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0

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ID

#3811424

Review #3811424 is a subjective opinion of poster.

Location

Carmichael, California

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New Reviewer

Jul 31, 2022

Dominique L Lwt

Can’t access my account

It’s not even giving me an option to use my number that’s linked to my account or any security questions

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0

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0

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ID

#3810491

Review #3810491 is a subjective opinion of poster.

Location

Somonauk, Illinois

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New Reviewer

Jul 30, 2022

Alben Rfc

Unable to access my gmail

I no longer have email or phone number & don’t remember password Soundblaster to recover gmail. So frustrated. Weeks been trying. Cannot even get assistance to help me resolve situation. So angry & frustrated.

User’s recommendation: Don’t use Google email accounts.

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0

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ID

#3809266

Review #3809266 is a subjective opinion of poster.

Location

New York, New York

Cons

No resources or customer service to help with problems

I need access to the account that belongs to me please

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New Reviewer

Jul 30, 2022

Linds P Irr

I give it 0 starts. Cannot get my issue resolved. Sooooooo ANGRY RIGHT NOW

I no longer have phone number or email & don’t remember password that I’m so frustrated with google because it has been week trying to recover account. Keeps asking for phone number & email.

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0

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0

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ID

#3809240

Review #3809240 is a subjective opinion of poster.

Location

New York, New York

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New Reviewer

Jul 30, 2022

Valarie G Alj

Locked out of account

1.0

I have been locked out of my account out for a year now. I’ve tried everything possible and finally found the phone number and then you dont even answer. Im not a fan of Google probably never will be unfortunately Google is necessary for some things. Google should understand that people change phone numbers and give other options to restive the account.

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0

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0

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ID

#3809018

Review #3809018 is a subjective opinion of poster.

Location

Sandy, Utah

Preferred solution

Into my email

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New Reviewer

Jul 30, 2022

Ronald R Hhd

Can’t login account

It was very unhelpful. I cant login to a account that I havent logged in for for 10 years. I called and they sent me to the recovery link which I already have tried and the response was that they dont know if its me so they wont give me any option to login. Can you please help me log in to my account. I can show up to google since I live in the Silicon Valley to prove its me. Can you help?

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0

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ID

#3808704

Review #3808704 is a subjective opinion of poster.

Location

Carmichael, California

Preferred solution

The password

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Jul 30, 2022

PissedConsumer3808646 of Dublin, Ireland

I want to stop getting spam emails

I keep getting spam emails most of them come in during the night this has been going on for several months I would like to block them

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0

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ID

#3808646

Review #3808646 is a subjective opinion of poster.

Location

Dublin, Leinster

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Jul 30, 2022

PissedConsumer3808512 of Brecksville, OH

Fraudulently

Someone has havked my Facebook and my email account .THEY ARE HARASSING PEP ASKING FOR MONEY ACTING AS ME

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0

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ID

#3808512

Review #3808512 is a subjective opinion of poster.

Location

Brecksville, Ohio

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Jul 30, 2022

PissedConsumer3808299 of Phoenix, AZ

Charges on my debit card

There are 7 charges to my debit card total of 135.00 I did not see authorize from Google services utility’s needs to be refunded or I will file charges of fraud against Google

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0

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ID

#3808299

Review #3808299 is a subjective opinion of poster.

Location

Phoenix, Arizona

Loss

$135

Preferred solution

Full refund

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New Reviewer

Jul 29, 2022

Jacquilyn Txh

Cant remember password and i lost my phone

I lost my phone and the phone number is909232**** And my email was scotishmobwear@***.com. and I can’t remember password the last one I think I can remember was 3961Rosebayst or 8670Daddy!

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0

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ID

#3807236

Review #3807236 is a subjective opinion of poster.

Location

Ontario, California

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