Most helpful review
This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Junior Reviewer
Oct 14, 2021
SANDRA H Rpv of O Fallon, MO
SUN RIVER VILLAGE, ST. PETERS MO – OVERCHARGES/FEES/FALSE ADVERTISING
1.0
I rented via web moving from CA to MO. Online photos of units and community look amazing. Not so – the apartment was a dump for over $1500 in a St. Louis suburb. After turning in keys and notifying office of my departure, no final statement received. Now, Sun River has sent this to a collections agency. Information on statement is incorrect, with incorrect move out date, incorrect date of notice, a $100 late fee and fee of $15 Rent Protect Lease Violation Fee (no idea what this is for).
User’s recommendation: SEE YOUR UNIT IN PERSON BEFORE SIGNING.
View full review
Comment
Helpful
0
Not helpful
0
Report
ID
#2969805
Review #2969805 is a subjective opinion of poster.
Location
Saint Peters, Missouri
Loss
$331
Preferred solution
Price reduction
Share
Share
Tweet
Advertisements
Jun 30, 2022
Marcia D Thr
Everleigh has false advertising, I was told there would be a restaurant and full bar over 1 year ago Who is taking care of the pool when No chemicals have been put in, advertised as 55 active NOT
1.5
It should Not be the residents to tell No management that No chemicals have been put in pool Dogs the smell is terrible where accidents happen not cleaned. No maintenance to speak of Now Many people are fear of dogs They continue to advertise False advertising Why tell residents false things! 55 Active Community Not ready nursing home, ambulance comes 3 week People make this place lets not lose more
User’s recommendation: You need to speak to a few residents, false advertising, nice people who live here.
Comment
Helpful
0
Not helpful
0
Report
ID
#3720788
Review #3720788 is a subjective opinion of poster.
Location
Barnstable Town, Massachusetts
Preferred solution
Let the company propose a solution
Share
Share
Tweet
New Reviewer
Jun 30, 2022
Ronnie M Upb
30 day vacancy from Overture for Mental Health Disability
1.0
During my 4 years residency I was discriminated against at Overture Crabtree because I had mental health disabilities which manifested itself in outbursts which was not understood by prior management. I notified Landlord Tenant Commission from the start of my residency because of being hassled re: my service dog and was verbally abused, the physically abused. I was eventually legally given a 30 day vacancy.
User’s recommendation: Persons with mental health disabilities in the Overture Crabtree are discriminated against.
View full review
Comment
Helpful
0
Not helpful
0
Report
ID
#3719469
Review #3719469 is a subjective opinion of poster.
Location
Raleigh, North Carolina
Pros
People my age
Cons
Poor management
Share
Share
Tweet
Advertisements
This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
New Reviewer
Jun 15, 2022
JOSHUA T Pje
Bad company to work for or rent from
1.0
Greystar is the worst company to work for. i worked for them for almost two years before i was fired for expressing my concerns about a fellow employee who was under investigation for thefts on the property i worked for.. i was also told i was going to get said…
View full review
Comment
Helpful
0
Not helpful
0
Report
ID
#3672203
Review #3672203 is a subjective opinion of poster.
Location
Houston, Texas
Preferred solution
Apology
Share
Share
Tweet
Jun 05, 2022
PissedConsumer3641793 of Highland, IN
Unbelievable experience
1.1
Needed temporary housing for 3 months while looking around in a new area for a permanent option, so signed a lease for that length of time…gave 30 day written notice and they suddenly say they need 90 day notice on a 3 month lease…never heard of such a clause…so then they bill me for $3000 and keep my deposit…mind blown..
Comment
Helpful
0
Not helpful
0
Report
ID
#3641793
Review #3641793 is a subjective opinion of poster.
Location
Highland, Indiana
Share
Share
Tweet
May 09, 2022
PissedConsumer3557095 of Marlborough, MA
Poor management and business tactics
1.9
1. Looked at an apartment, put money down on certain apartment, then was lied to by calling me and saying other apartment was rented to another after I already did online deposit. 2. Lied to about new apartment would be the same and it was far from it. 3. Had to argue…
View full review
Comment
Helpful
0
Not helpful
0
Report
ID
#3557095
Review #3557095 is a subjective opinion of poster.
Location
Marlborough, Massachusetts
Share
Share
Tweet
New Reviewer
Apr 26, 2022
dawn s Vte
Management complaints
1.6
I had originally moved into this complex with a friend of mine and our agreement to live together did not work out so the complex said that they could put me into a different unit on my own and help me with the initial fees for moving in and such since I had already…
View full review
Comment
Helpful
0
Not helpful
0
Report
ID
#3517101
Review #3517101 is a subjective opinion of poster.
Location
Gainesville, Florida
Preferred solution
Apology
Share
Share
Tweet
New Reviewer
Apr 13, 2022
Holly D Bwl of Tulsa, OK
Horrible company & management
1.0
Update by user Apr 13, 2022
Never rent here!!
Original review posted by user Apr 13, 2022
The office is full of liars. The staff is incredibly lazy & rude. They refuse to complete necessary repairs to my apartment, although they raised my rent $200 since taking over my complex. They also continue to violate ADA federal regulations, despite complaints made directly to the office regarding my disability. I have contacted city officials, as no response or resolution has been made.
User’s recommendation: Never rent from Greysyar.
View full review
Comment
Helpful
3
Not helpful
0
Report
ID
#3483303
Review #3483303 is a subjective opinion of poster.
Pros
Greystar has zero respect for their customers
Cons
Additional charges for bogus reasons
Incompetence of billing staff
Worse place to live
Loss
$2500
Preferred solution
All of the above!!
Share
Share
Tweet
This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
New Reviewer
Apr 05, 2022
Millicent E H
Advance Notice of End of Lease termination
1.0
When I called and pressed 1 for residents it hung me up automatically why I have no clue can anyone shed some light in this. Has this happened to anyone else?? Also has anyone ever received an Advance End of Lease Termination? How can I argue this notice! Thank you, MH
Comment
Helpful
0
Not helpful
0
Report
ID
#3461619
Review #3461619 is a subjective opinion of poster.
Location
Allen, Texas
Preferred solution
To be able to renew my lease
Share
Share
Tweet
Companies Similar to Greystar
Milestone Management
1.5
80 Reviews
“I can not seem to be able to get in touch with anybody to address my issue. Telephone numbers do not…“
BH Management
1.6
110 Reviews
“After five years, six different office managements, $190 rent increase, days a month without water; I…“
Morgan Properties
3.1
674 Reviews
“Our trash at Jackson Grove Apts is over flowing and we just received an email to hold our trash until…“
Morgan Communities
1.9
20 Reviews
“Told management that the hallway was flooded. They informed me it was the apartment next to mine. Over…“
See more Real Estate Businesses ›
Apr 02, 2022
PissedConsumer3455433 of Austin, TX
Because I’m really pissed off
1.0
It’s about lack of service around these apartments the managers don’t know how to manage these apartments. They need to go back to where they done their classes for management cuz they sure don’t know what they’re doing. I asked for someone to come and check my heater thermostat and the lady in the office tell me that she doesn’t think it’s an emergency but I’m freezing my *** off how did she figure? Cuz she sitting in the office warm that’s why.
User’s recommendation: If you can help it don’t move in any of these apartment complexes.
View full review
Comment
Helpful
0
Not helpful
0
Report
ID
#3455433
Review #3455433 is a subjective opinion of poster.
Location
Austin, Texas
Share
Share
Tweet
New Reviewer
Apr 02, 2022
Wilma b Pxi
Reason for my review is because I am pissed off
1.1
I call this morning and spoke to the woman in the office. I told her that my heater was not working and in other words she told me oh well. She didn’t come out and say it but she may as well have. She told me that she would put in a service request and that it might…
View full review
Comment
Helpful
0
Not helpful
0
Report
ID
#3455415
Review #3455415 is a subjective opinion of poster.
Location
Austin, Texas
Preferred solution
I would like to get my heater on
Share
Share
Tweet
This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
New Reviewer
Mar 28, 2022
Nicole R Emz
Horrible Experience
This place is the absolute worst – if you’re in the market to lease a property and it’s being managed by Greystar run far away as fast as you can. I moved out of my apartment on January 15, 2022 and received an email from accounts receivable stating that I owe them…
View full review
Comment
Helpful
0
Not helpful
0
Report
ID
#3442184
Review #3442184 is a subjective opinion of poster.
Location
Fort Worth, Texas
Cons
Incompetent management team
Front office staff is really rude
Customer service maintenance
Loss
$350
Preferred solution
Apology
Share
Share
Tweet
New Reviewer
Mar 24, 2022
Succ M
Poor Company Management
1.1
I know people that have worked for this company over the years. There is always talk of the people that manage the properties being very picky about the way the apartments look to the point of waiting until they get the one model apartment to the persons specific…
View full review
Comment
Helpful
0
Not helpful
0
Report
ID
#3432215
Review #3432215 is a subjective opinion of poster.
Location
Austin, Texas
Cons
No customer service at corporate level
Discrimination
Upkeep shortcuts
Share
Share
Tweet
This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
New Reviewer
Mar 20, 2022
Ed T Jbg
Management Has No Concern About The Residents
1.2
I do not live in the Liberty Pointe Apartments in Bethel Park but my elderly aunt has lived there for approx. 7 years. Greystar is the third company to own this property since she has lived there. They recently raised her rent $65/month. We both felt that was an…
View full review
Comment
Helpful
0
Not helpful
0
Report
ID
#3420677
Review #3420677 is a subjective opinion of poster.
Location
Bethel Park, Pennsylvania
Pros
Location
Location of property
Cons
Total ignorance of upper management
Preferred solution
Price reduction
Share
Share
Tweet
Mar 19, 2022
PissedConsumer3418224 of Colorado Springs, CO
Fraudulent charges 1+ year after moving out
I moved out of a Grey star building more than one year ago. After moving out, I received an email claiming I owed more than 500 dollars in utility charges. I showed them receipts and time stamps of all my utility payments and assumed the issue was resolved. Now, more…
View full review
Comment
Helpful
0
Not helpful
0
Report
ID
#3418224
Review #3418224 is a subjective opinion of poster.
Location
Colorado Springs, Colorado
Pros
Greystar has zero respect for their customers
Cons
Dishonest employees
Share
Share
Tweet
This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
New Reviewer
Mar 13, 2022
lucia m Jxc
Denial rental application poor credit
My application was denied because of poor credit, although I have a section 8 voucher and I have been at my current apartment for 3 years with out missing a payment or never been late on my rent. I recently payed off my tv, my furniture and my phone never late or…
View full review
Comment
Helpful
0
Not helpful
0
Report
ID
#3403325
Review #3403325 is a subjective opinion of poster.
Location
San Francisco, California
Pros
Maintanance men
Income discrimination
Were mean
Cons
Not willing to with me
Disregard
Preferred solution
Let the company propose a solution
Share
Share
Tweet
Brands Related to Greystar
Reserve at Kingwood
1.9
3 Reviews
“They could Care less about their residents !“
The Preserve at Henderson…
1.0
1 Reviews
“1. It is Saturday 2:40 pm raining outside and ALL of the doors (1st, 2nd & 3rd floor) to to trash…“
Reserve At Windmill Lakes
2.4
1 Reviews
“Customer Review Reserve at Windmill Lakes NICOLE FERREL – POOR MANAGEMENT – URGENT ATTENTION Update:…“
The Station at MacArthur …
2.5
1 Reviews
“I was told by one of the Staff members of this Community that there was a Move- in special of $99 and…“
See all related companies
Why Trust Reviews on PissedConsumer?
Professional auto and live moderation
100% user-generated content
Equal opportunity and protection
Zero tolerance for fake reviews
Verified content
For more information read
Blog article
Prev
1of 57
2
3
4
5
…
57
Next