HOM Furniture 2501 County Rd 10 #100, Minneapolis, 23 Complaints and Reviews - ComplaintsBoard.com

December 2019 I purchased three pieces of furniture two chairs one dogs, the sofa and one chair contained pillows totalling 5 pillows. I did not receive my furniture until June of 2020 I was told first covid-19 but later the second customer service person said it was sold to someone else, when I received the furniture I realized the pillows were filled with duck feathers I did not know that at purchase I am very very allergic to duck feathers I returned the pillows to the Brooklyn center store and they told me they would order me pillows without duck feathers the manufacturer said he could not do that but would send the pillow coverings without filling. In August the service department contacted me and said the pillow shams were there they would let me know when they were filled that never happened when I called back about the pillows I was informed that they didn’t send the pillow shams they sent cushion covers it is now almost the end of September I have had four managers at different times working on this and I still don’t have my pillows I’m requesting that either I get the pillows that were supposed to come with the couch or give me money to buy pillows for my couch thank you.

Found At: HOM Furniture 2501 County Rd 10 #100, Minneapolis, 23 Complaints and Reviews – ComplaintsBoard.com

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