JustFly

Dear sir
We booked our Los Ange les (LAX)to London (LHR)trip by Justfly.com with travel protection policy .
Reference as follows:
Just fly Booking Number [protected]
American Airlines Confirmation Number : ALFTAQ

CSA Travel Protection Policy #21334W1879

Subject. Cancellation of the flight and asking for refund or rescheduling in future due to very outbreak of deadly Omicron variant of coronavirus due to the fact recent alert recommendation of not to travel by CDC and WHO

I have sent several written requests and telephone calls to both Justfly .com and American airlines to cancel flight trip from Los Angeles ( LAX to London (LHR) and either to refund the cost or reschedule the trip in future. Reasons were the outbreak of Omicron variant of coronavirus in UK., Britain recently imposed a coronavirus restriction and most importantly US CDC Alert Caution Level 4 ( meaning very dangerous to travel to the UK ). Since we are very old individuals ( myself and Maria Martha Cortes) and observing strong recommendations by CDC and WHO travel restrictions protocols decided to cancel our journey . We asked both Justfly and American airlines either to refund or reschedule in future. So far nothing has been accomplished . Only reply we got from American Airlines suggested contacting the booking agency ( Justfly) . Justfly has not answered our requests.

Since we has a travel protection policy with you, you too have to answer our request

Regards

Dr. Gurcharan L Gagneja
President – Biotron Diagnostics Inc
615 N Palm Ave., Hemet, CA 92543
Tel. [protected]; Fax. [protected]; WhatsApp. [protected]

Found At: JustFly – Not refunding or notreschedule airline booking with travel protection policy

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