Kampgrounds Of America [KOA]: Reviews, Complaints, Customer Claims, Page 6 | ComplaintsBoard

I am traveling from Florida to California and back with our new travel trailer.
I can tell you I am very disappointed with KOA and so are many of my family members that have stayed this past year in only KOA’s.
I had a terrible experience in Cherokee, NC and wrote to KOA and to complain and was told to take it up with local managment which I found out later it was corporate owned and they were the management.
Now I stayed at Santa Paula. California KOA and again was very disappointed.
First I requested Months in advance a site with cement pad, etc and when arrived they gave us a terrible dirt spot. They said they did not have the spot and I showed her our reservations but was told all they could do is put us in a spot w/ no sewer if we wanted to move. We choose not too. The area around us smelled like sewer which we found was because there was a pipe with a tarp on it that use to be there sewer. Next our site was of a construction site where they have a ton of stuff and garbage there. They have Peacocks everywhere which at first I thought was beautiful until they screamed about 20 hours a day. This KOA has NO TV even though they are right by major area with huge dishes on the hills everywhere.
Kids run the front desk so we just gave us, stayed for our 3 nights, to never return.
We and many others are thinking of canceling our KOA membership as it seems KOA has lowered their standards.

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Found At: Kampgrounds Of America [KOA]: Reviews, Complaints, Customer Claims, Page 4 | ComplaintsBoard

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