LBC Express: Reviews, Complaints, Customer Claims, Page 129 | ComplaintsBoard

Good day. My tracking number is [protected]. Sender: Anna Lorraine Baysa RECEIVER: Raianne Sereene M. Baysa. Correct Address: 48 Burgos St, Brgy San Vicente, Ilagan City, Isabela 3300. I have paid 1000.00++

I’ve sent a laptop/parcel supposedly addressed and should have been sent to ILAGAN CITY, ISABELA ZIP CODE 3300 but the teller who assisted me at Spark Place branch keyed in Iligan City, CDO. Hence, it was misrouted to Cagayan de Oro. I went back to the branch where I did the shipment to rectify this more than 2 weeks ago. They assisted me, emailed whoever they emailed so the parcel could be routed back to Manila then be sent to the RIGHT ADDRESS in Ilagan Isabela. Goodness of all goodness, when we checked it, it’s showing (apparently) that it is being routed again to CAGAYAN team (I need someone to check if this is Cagayan de Oro again or Cagayan Valley- Ilagan Isabela.)

The laptop should have been used for schooling, my child has gone thru so many challenges for the past 3 weeks trying to look for ways for something that could have been handled better, if only the address is right. I have spoken with Customer Service Lou Alcoy already) I’m begging if you could please expedite this and Im also filing a complaint to the LBC SPARK PLACE BRANCH for mishandling this, I asked them to verify the address and they said no need because it will be a door to door delivery so it is easy. You can call me at [protected] if you need further verification.


Found At: LBC Express: Reviews, Complaints, Customer Claims, Page 30 | ComplaintsBoard

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