Nykaa Reviews and Complaints | www.nykaa.com

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I have ordered a pink kurta three peice set from Gerua which turned out to be defected so i put it in return. the Nykaa man came and collected it back however I havent received my refund yet. Again and again I am complaining for the same however my issue is not solved yet.

Comment

ID

#2826616


Review #2826616 is a subjective opinion of poster.

Lucknow, Uttar Pradesh

Got a fraud call mentioning that I have won a lottery and I will be getting 10 lacs, this person for repetitively asking for my account details, after putting up my complaint to Nykaa they said your complaint has been sent to scam department and its been 24 hours no action has been taken neither I received any call, this is not acceptable from a brand like Nykaa. I have blocked that number but I am still getting calls from different numbers.highly disappointed.

User’s recommendation: Please don’t save your card details on this app, they don’t have proper security.

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ID

#2817546


Review #2817546 is a subjective opinion of poster.

Let the company propose a solution

My order nbr is NYK-239438*-870****.I ordered a saree and blouse is missing when I recieved the product.Many time I try to contact costmer support but can’t connected..First time I purchased from nyka fashion and really disappointed with services …so many time my pick up rescheduled without contacting me and in last its show cancelled.i also mail the costmer support but still not resolved my issue.

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ID

#2811630


Review #2811630 is a subjective opinion of poster.

Delhi, National Capital Territory Of Delhi

Yes, I ordered a products but when it delivered ,it was quite different and no connection with the image.I shared and call to the center many times but no resolution i have got till date.It been already 7 days gone and no hearing from your company. i have already shared the picture and products with the Nykaa. I

User’s recommendation: i will never recommend this site for any coustomers.

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ID

#2807917


Review #2807917 is a subjective opinion of poster.

Patna, Bihar

I have done my part by reporting the call several times and nykaa say they would call me back with the relevant team, so am still waiting on that. I really like nykaa, they are very authentic with their products, let’s see how well they address this issue. Still waiting on the call back.

User’s recommendation: Just making note of such issues isn’t enough. You need to act quickly and make sure not a single person gets scammed. I request them to talk to this number I from which I recieved a call so that they domt scam anyone else. But let’s see what nykaa does.

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ID

#2804825


Review #2804825 is a subjective opinion of poster.

Hyderabad, Telangana

The return was placed well before the 7 days timeline and yet it has not been picked up. Also your customer care is a bogus affair as the phone gets cut after dialing the desired extension. On the app also there is no clarity given about the return initiated.

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ID

#2804324


Review #2804324 is a subjective opinion of poster.

My revolution animal palette product is damaged so plz can u approved a request. I attached images and also attached free gift image

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ID

#2804268


Review #2804268 is a subjective opinion of poster.

Full refund

There is no proper delivery…the delivery man does not deliver on the given time…he comes in the morning when im not at home…and i got a fake call from nykaa about winning draw..my number was leak..im v disappointed.

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ID

#2803130


Review #2803130 is a subjective opinion of poster.

Bengaluru, Karnataka

I am waiting for a response for my return all ur numbers are wrong . This is frustrating . Kindly advice

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ID

#2800755


Review #2800755 is a subjective opinion of poster.

Mumbai, Maharashtra

Not yet received parcel. Complaint so many times kindly refund or deliver order. Never ecpectedb such a bad response

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ID

#2793576


Review #2793576 is a subjective opinion of poster.

Full refund

I ordered 8-9 items which was eligible for free Lakme cc cream but I did not get the free item and when I called customer care, they asked me for images of delivered items and assured me that I will get a back call but I haven’t.

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ID

#2788556


Review #2788556 is a subjective opinion of poster.

Ambala, Haryana

I ordered my product sugar stick foundation offer with sugar mini lipstick pack of 4 + lakmi 9 to 5 face creame on 12/08/2021 and delivery date was 16 to 17/08/2021. I did not returned the product but there is a information that product has been returned.

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ID

#2780669


Review #2780669 is a subjective opinion of poster.

New Delhi, National Capital Territory Of Delhi

Deliver product or service ordered

I wanted to exchange my product. I have sent mail about the detail of my product. But no response to my mail was sent by nykaa. Customer care number is also not reachable. I am not able to exchange my product.

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ID

#2778554


Review #2778554 is a subjective opinion of poster.

Exchange product

I have purchased a sandal ( cai) which did not fit me abs trying to return it but not able to schedule a return .

User’s recommendation: I’m just wasting my time by calling abs checking think twice while shopping non cosmetics products.

Comment

ID

#2778507


Review #2778507 is a subjective opinion of poster.

Mehdipatnam, Telangana

Full refund

Actually an getting the fake acllas with name of nyka about some offer and all so o just made a call on customer care of nyka to confirm the same

Comment

ID

#2778443


Review #2778443 is a subjective opinion of poster.

New Delhi, National Capital Territory Of Delhi