Nykaa Reviews and Complaints | www.nykaa.com

Nykaa Reviews and Complaints | www.nykaa.com

Nykaa Reviews

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PissedConsumer2358324


Damaged product


2.0

I have received a damaged bottle of loreal oil serum. The oil had been spilled out all over the package and the pressing cap is not working. Regarding this I have contacted you guys many times and called at your customer carecentre answers assured that it will get exchanged but in the order section they reject my concern.please look into the matter and replace the item.pleplease
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4 comments


Jayke Pcx




#2053801

62-,87-,773-,744…..///.. nykaa customer



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8


1





Kyarah Bep




#2054025


@Jayke Pcx

Good customer



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1


0





PissedConsumer2054029




#2054029


@Jayke Pcx

(-62,87,77,3744.,//.Nykaa customer



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4


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Tayden Trt




#2052501

Nykaa customer care number@~95-47-06-**-**-.//..



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ID

#2358324


Review #2358324 is a subjective opinion of poster.





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PissedConsumer2826616 of Lucknow, India


Refund not received

I have ordered a pink kurta three peice set from Gerua which turned out to be defected so i put it in return. the Nykaa man came and collected it back however I havent received my refund yet. Again and again I am complaining for the same however my issue is not solved yet.
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ID

#2826616


Review #2826616 is a subjective opinion of poster.


Location

Lucknow, Uttar Pradesh




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New Reviewer



Shipra V Iyn



Nykaa customer data leak


1.3

Got a fraud call mentioning that I have won a lottery and I will be getting 10 lacs, this person for repetitively asking for my account details, after putting up my complaint to Nykaa they said your complaint has been sent to scam department and its been 24 hours no action has been taken neither I received any call, this is not acceptable from a brand like Nykaa. I have blocked that number but I am still getting calls from different numbers.highly disappointed.

User’s recommendation: Please don’t save your card details on this app, they don’t have proper security.

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ID

#2817546


Review #2817546 is a subjective opinion of poster.


Preferred solution

Let the company propose a solution



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PissedConsumer2811630 of Delhi, India


My return is cancelled without contacting me and not pickup


1.0

My order nbr is NYK-239438*-870****.I ordered a saree and blouse is missing when I recieved the product.Many time I try to contact costmer support but can’t connected..First time I purchased from nyka fashion and really disappointed with services …so many time my pick up rescheduled without contacting me and in last its show cancelled.i also mail the costmer support but still not resolved my issue.
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ID

#2811630


Review #2811630 is a subjective opinion of poster.


Location

Delhi, National Capital Territory Of Delhi




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PissedConsumer2807917 of Patna, India


Wrong product came


1.0

Yes, I ordered a products but when it delivered ,it was quite different and no connection with the image.I shared and call to the center many times but no resolution i have got till date.It been already 7 days gone and no hearing from your company. i have already shared the picture and products with the Nykaa. I

User’s recommendation: i will never recommend this site for any coustomers.

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ID

#2807917


Review #2807917 is a subjective opinion of poster.


Location

Patna, Bihar




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New Reviewer



Tanika Eyw



Recieved a fraud call


4.3

I have done my part by reporting the call several times and nykaa say they would call me back with the relevant team, so am still waiting on that. I really like nykaa, they are very authentic with their products, let’s see how well they address this issue. Still waiting on the call back.

User’s recommendation: Just making note of such issues isn’t enough. You need to act quickly and make sure not a single person gets scammed. I request them to talk to this number I from which I recieved a call so that they domt scam anyone else. But let’s see what nykaa does.

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ID

#2804825


Review #2804825 is a subjective opinion of poster.


Location

Hyderabad, Telangana




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PissedConsumer2804324 of Thane, India


My returns has not been picked up yet


1.0

The return was placed well before the 7 days timeline and yet it has not been picked up. Also your customer care is a bogus affair as the phone gets cut after dialing the desired extension. On the app also there is no clarity given about the return initiated.
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ID

#2804324


Review #2804324 is a subjective opinion of poster.





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New Reviewer



Ravina S



Exchange

My revolution animal palette product is damaged so plz can u approved a request. I attached images and also attached free gift image
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ID

#2804268


Review #2804268 is a subjective opinion of poster.


Preferred solution

Full refund



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New Reviewer



Afreen Anwar



My number is elected for draw

There is no proper delivery…the delivery man does not deliver on the given time…he comes in the morning when im not at home…and i got a fake call from nykaa about winning draw..my number was leak..im v disappointed.
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ID

#2803130


Review #2803130 is a subjective opinion of poster.


Location

Bengaluru, Karnataka




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New Reviewer



Canisha Xne



My return is not initiated


1.0

I am waiting for a response for my return all ur numbers are wrong . This is frustrating . Kindly advice
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ID

#2800755


Review #2800755 is a subjective opinion of poster.


Location

Mumbai, Maharashtra




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New Reviewer



Beena k



Order undelivered


1.0

Not yet received parcel. Complaint so many times kindly refund or deliver order. Never ecpectedb such a bad response
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ID

#2793576


Review #2793576 is a subjective opinion of poster.


Preferred solution

Full refund



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PissedConsumer2788556 of Ambala, India


Missing product


2.3

I ordered 8-9 items which was eligible for free Lakme cc cream but I did not get the free item and when I called customer care, they asked me for images of delivered items and assured me that I will get a back call but I haven’t.
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ID

#2788556


Review #2788556 is a subjective opinion of poster.


Location

Ambala, Haryana




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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ



Verified Reviewer

New Reviewer




Shivangi B Apr



There is a problem. I did not return but my product has been returned


1.0

I ordered my product sugar stick foundation offer with sugar mini lipstick pack of 4 + lakmi 9 to 5 face creame on 12/08/2021 and delivery date was 16 to 17/08/2021. I did not returned the product but there is a information that product has been returned.
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ID

#2780669


Review #2780669 is a subjective opinion of poster.


Location

New Delhi, National Capital Territory Of Delhi

Preferred solution

Deliver product or service ordered



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New Reviewer



Preeti G Lal



Not able to resolve my issue through email


1.0

I wanted to exchange my product. I have sent mail about the detail of my product. But no response to my mail was sent by nykaa. Customer care number is also not reachable. I am not able to exchange my product.
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ID

#2778554


Review #2778554 is a subjective opinion of poster.


Preferred solution

Exchange product



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New Reviewer



Kais Wlh



Can’t reach out to the customer care team


2.8

I have purchased a sandal ( cai) which did not fit me abs trying to return it but not able to schedule a return .

User’s recommendation: I’m just wasting my time by calling abs checking think twice while shopping non cosmetics products.

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ID

#2778507


Review #2778507 is a subjective opinion of poster.


Location

Mehdipatnam, Telangana

Preferred solution

Full refund



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PissedConsumer2778443 of New Delhi, India


Getting fake cll

Actually an getting the fake acllas with name of nyka about some offer and all so o just made a call on customer care of nyka to confirm the same
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ID

#2778443


Review #2778443 is a subjective opinion of poster.


Location

New Delhi, National Capital Territory Of Delhi




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Published at Tue, 31 Aug 2021 5:0:1 GMT

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