The most unprofessional, bunch of people I have ever had the displeasure to deal with. Call centre agents, totally inefficient, some went to the extent of saying I am not a Reliance customer although they have been taking my money for the rental unit for months. Sending service technicians to the wrong address. Adding my name and phone number to an address that has nothing to do with me. Sending me recorded messages about account overdue, although I am on auto pay through Enbridge. Please God save me from Reliance Home comfort. Months and months of follow up, hours and hours of time wasted on the phone, just to be redirected to other depots, billing, to service, to customer service escalations, all resulting to nothing. The agony continues. If I call them, message says, please leave message and they will call back. They dont.
Found At: Reliance Home Comfort: Reviews, Complaints, Customer Claims, Page 10 | ComplaintsBoard