I would like to start out by saying that I don’t want anything, but I would like to let the store manager know about a particular cashier. The store number is 2712 and the cashier’s name is Kimberly. The date and time was 11/10/2020 at 21:34.

Kimberly was rude and threw my groceries around like bags of sand. I had bread and other delicate items, but they took an unnecessary beating. When I got home and unloaded my groceries, I noticed that a bag of Doritos was completely ripped open. The bag wasn’t like that when I took it off the shelf (picture included).

I don’t know the name of the person who was bagging the groceries, but she wasn’t friendly or gentle either. My husband and I felt like we were interrupting their conversation.

I was a cashier/bagger in my younger days and I can certainly say that things have changed. Bagging 101 always meant putting the cold items in the same bag and putting things like chips and bread in a bag that didn’t include 2 liter bottles of soda. Well, unfortunately, my bread and chips were bagged with several 2 liter bottles of Diet Coke. There was also a bag that contained two 2 liter bottles of Diet Coke along with 6 bottles of Signature Flavored Water. I’m no weakling, but that bag was so heavy that even my husband said, DANG.

This cashier and her bagging partner need more training. I worked at a grocery store when I was 17 years old (many moons ago) and those things would have never happened. Obviously, times have changed, but that’s no excuse for poor service and bad behavior. If your cashiers portray a bad attitude or throw groceries around, customers will eventually go somewhere else.

Please…for the love of bread and Doritos, have a word with Kimberly and let her know that it’s not that bad. Kindness breeds the same.


Found At: Safeway – Bad service

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