Most helpful review
This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Nov 19, 2022
Richard R Pdg
No Contact
1.0
Again I tried to get in touch with Scottishpower & left my number and did not get a return call. I also tried their so chat line? What a waist of time as these people who read from a text book are located in India, they take so so long to reply as they deal with one person to resolve their issues they deal with several and may they forget to get back with you.WRONG why cant they deal with one person and solve their issues and move onto the next. Why customers in the Uk speak to a human and not a bot who cant understand your issues and frustration. Shame on you Scottishpower
User’s recommendation: Donรขยยt sign upto Scottishpower.
View full review
Comment
Helpful
0
Not helpful
0
Report
ID
#4155473
Review #4155473 is a subjective opinion of poster.
Location
Cannock, England
Pros
No pros to be given to scottish power
Cons
Are just useless
Preferred solution
My problem solved, I donรขยยt want compensation.
Share
Share
Tweet
Advertisements
Nov 30, 2022
Kristina G Knw
Change details
5.0
Hi can you call me this mobile number 0742543**** . Me name ist Kristina Gaborova, I’m live 30 Nelaon street Rotherham, S65 1EX South Yorkshire. I’m just want to register me pay & go top up electric meters for me name because I’m live this address all most 3 years soo I want to be me name on account, thank you
Comment
Helpful
0
Not helpful
0
Report
ID
#4180453
Review #4180453 is a subjective opinion of poster.
Location
Dawlish, England
Share
Share
Tweet
Nov 29, 2022
Rihana Hde
Because nobody answered phone for four days now
1.0
Nothing thats the point joke joke joke joke you are all useless thats if anybody works there as seen any sign of live may be your all asleep
User’s recommendation: Stay clear.
Comment
Helpful
0
Not helpful
0
Report
ID
#4177425
Review #4177425 is a subjective opinion of poster.
Cons
Haveing the misfortune to be with scott power
Loss
$400
Preferred solution
Someone to speak to
Share
Share
Tweet
Advertisements
Nov 29, 2022
PissedConsumer4177284 of Wordsley, United Kingdom
Double charged me after I switched to another energy company
2.0
Matter now corrected. Energy is expensive enough without being charged for the same energy by two companies simultaneously due to apparently an admin error in shutting down their account.
User’s recommendation: Avoid.
Comment
Helpful
0
Not helpful
0
Report
ID
#4177284
Review #4177284 is a subjective opinion of poster.
Location
Wordsley, England
Share
Share
Tweet
This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Nov 27, 2022
Julie S Lyb
Dissapointed
I wanted scottish power to take some credit off my electric metre and put it on my gas as ive ran out and no cash till next week but they said no so i carnt cook or put heating on
Comment
Helpful
0
Not helpful
0
Report
ID
#4172198
Review #4172198 is a subjective opinion of poster.
Location
Glasgow, Scotland
Preferred solution
Credit on gas meter
Share
Share
Tweet
This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Nov 26, 2022
Richard R Pdg
Customer Service
1.0
Here we are again, its now 4+days since I the chat on line and still nothing has been resolved, I think I must have chatted to the whole of the people in the office in India and still no where near solving my problems with my meter again giving me *** advice on how to…
View full review
Comment
Helpful
0
Not helpful
0
Report
ID
#4170625
Review #4170625 is a subjective opinion of poster.
Location
Stewarton, Scotland
Share
Share
Tweet
Nov 26, 2022
PissedConsumer4170575 of Manchester, United Kingdom
My electric meter is showing a blank screen
I need to speak with someone as Im concerned about why the front of my prepayment meter is blank and Im unable to see how much money I have in my electric Im in my 60s and very concerned why this has happened.
User’s recommendation: Not a chance after the carry on Iรขยยm having if my meter blows up itรขยยs on you guys.
Comment
Helpful
0
Not helpful
0
Report
ID
#4170575
Review #4170575 is a subjective opinion of poster.
Location
Manchester, England
Share
Share
Tweet
Nov 25, 2022
PissedConsumer4168165 of Preston, United Kingdom
Death of an account holder
1.0
Account was closed in April 2020 after my fathers death in in February. Heard nothing until a couple of months ago when scottish power decided to ststeer art billing again and claimed I opened an Account last January which I didn’t. Its impossible to speak to anyone with any brains regarding this matter, the call centre is probably in Africa somewhere judging by the accent of the call handlers. Totally and utterly useless
User’s recommendation: Steer clear.
Comment
Helpful
0
Not helpful
0
Report
ID
#4168165
Review #4168165 is a subjective opinion of poster.
Location
Preston, Lancashire
Share
Share
Tweet
Nov 25, 2022
Kodi Fqg
Gas meter not working
Had been out, returned to find flashing blue light. Money low so topped up and it accepted. Blue light still flashing. Saying ER on equipment.
Comment
Helpful
0
Not helpful
0
Report
ID
#4168059
Review #4168059 is a subjective opinion of poster.
Location
Birmingham, England
Share
Share
Tweet
Companies Similar to ScottishPower
British Gas
1.7
225 Reviews
รขยยI am trying to cancel my account because we are moving house and at the new address there is no gas it…รขยย
EDF
1.0
7 Reviews
รขยยTrying to give a meter reading for a complex meter i.e. 2 m one residence Tried on a four separate…รขยย
National Grid
1.4
246 Reviews
รขยยMy apartment complex has been undergoing Gas pipes repairs for what is now, an entire month. For 4…รขยย
PSEG
1.7
115 Reviews
รขยยThe first representative that I spoke with, made an error and put in the wrong start date for services….รขยย
See more Utility Businesses รขยยบ
Nov 22, 2022
PissedConsumer4163013 of Croydon, United Kingdom
Iam have still not had anyone contact me regarding my gas meter. As a disabled woman and customer of your service iam very disappointed.
1.0
I am a disabled woman, i have asked for a smart meter as bending down under my kitchen windows to top up my gas is ridiculous. If possible someone please call me. I have tryed calling, i need a smart meter or a different top up method.
User’s recommendation: More efficient workers available to help solve these issues.
Comment
Helpful
0
Not helpful
0
Report
ID
#4163013
Review #4163013 is a subjective opinion of poster.
Location
Croydon, Croydon
Share
Share
Tweet
This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Nov 22, 2022
Matthew E Iox
Broken smart meter
2.1
Smart meter outside is not working SGN had to bypass it . Trying to contact you for weeks to sort this with no joy. Auto chat is useless customer service useless , staff on messenger useless I am changing supplier . Eventually when spoke to someone after 4 weeks they have arranged a callback for a weeks time but could not help me as I am unable to get to the meters to tell them what error it has. Fed up telling them SGN said the battery is flat ! As vulnerable customers this has been so stressful I will be making complaints, customer number 0863432**** telephone 0798308****
User’s recommendation: Avoid at all costs.
View full review
Comment
Helpful
0
Not helpful
0
Report
ID
#4162557
Review #4162557 is a subjective opinion of poster.
Location
Motherwell, North Lanarkshire
Share
Share
Tweet
This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Nov 21, 2022
Devaney Gbw
Try to talk on phone about my bill no response 45 minutes I waited
All the time same thing going on saying we are busy we be with you in short time that short time never ending very frustrating waiting 45 minutes still no response can someone at least say please leave your number we call you back that would be nice please call me when you can thanks
User’s recommendation: Make me think about it.
Comment
Helpful
0
Not helpful
0
Report
ID
#4159923
Review #4159923 is a subjective opinion of poster.
Location
Bournemouth, England
Share
Share
Tweet
Nov 21, 2022
PissedConsumer4159747 of Sheffield, United Kingdom
Been on phone for 4 hours trying to phone as ive got no gas your company a joke we r oap and you’re company is making us ill without no gas
1.0
This is my 6th complaint nothing been done ive had money on my meter on wed Thursday i had a new meter as my oldone was water damage so now ive got no gas or gas card
User’s recommendation: Dont use your company.
Comment
Helpful
0
Not helpful
0
Report
ID
#4159747
Review #4159747 is a subjective opinion of poster.
Location
Sheffield, England
Share
Share
Tweet
This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Nov 19, 2022
Paul G Gar
Direct debit adjustment
1.4
There is problem with your DD adjustment program which you are obviously aware of ! I currently pay รยฃ60/month, this is normally adequate but I wish to increase this to รยฃ65/month. This cannot happen without Scottish power saying they will take a “One off” payment as…
View full review
Comment
Helpful
0
Not helpful
0
Report
ID
#4156080
Review #4156080 is a subjective opinion of poster.
Share
Share
Tweet
This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Nov 18, 2022
Richard R Pdg
Very poor customer services
1.0
Ive waited over 6hrs for my problem to be resolved and still no where closer to it been done, I have done the live chat and still no joy and its absolutely useless, I phone up the do call customer services and waited nearly 1hr and did not get to speak to anyone, for big energy company the customer service is disgusting,
User’s recommendation: There is nothing good to recommend about this company.
Comment
Helpful
0
Not helpful
0
Report
ID
#4153846
Review #4153846 is a subjective opinion of poster.
Pros
Non
Cons
Non
Preferred solution
Just to get my problem solved nothing else
Share
Share
Tweet
This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Nov 18, 2022
Tracy R Sbs
Moved home
I have moved into 16 Kirkgate Waltham Grimsby the landlord said they changed names I havent had the payments yet on the electric key and gas card I moved in April this year I am Tracy Robinson thank you
Comment
Helpful
0
Not helpful
0
Report
ID
#4153678
Review #4153678 is a subjective opinion of poster.
Preferred solution
Payment for gas and electric
Share
Share
Tweet
Why Trust Reviews on PissedConsumer?
Professional auto and live moderation
100% user-generated content
Equal opportunity and protection
Zero tolerance for fake reviews
Verified content
For more information read
Blog article
Prev
1
2
3
4
5
…
6
Next