Thrifty Rent A Car

I reserved a 12 passenger van 6 months ago and when I got there they did not had it available, we were 9 people with only one us designated to drive in Dominican Republic. They gave us (2) vehicles supposedly at the same price as the 12 passenger but it was a lie since they gave us two separate contracts with two different prices. Thrifty car rent in Dominican Republic run with the same people as Hertz, Dollar, etc. Units reserved for customers do not work, there are no reservations at all in this companies, it is in order of arrival I guess. The vehicle had no water for windshields which was very unpleasant. Costumer service was good but the availability for units reserved and conditions was totally horrible.

Found At: Thrifty Rent A Car – reserved vehicle not available

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